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Eldevin Down..


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#1 Undjuvion

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Posted 11 July 2018 - 08:01

The client is down and so is the website so cant play with browser either.



#2 Anakiro

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Posted 11 July 2018 - 08:34

Thanks for the heads up - we're looking into it!



#3 Undjuvion

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Posted 11 July 2018 - 08:59

1 step closer, it loads now, tho says welcome logout.



#4 Undjuvion

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Posted 11 July 2018 - 09:16

success!!!!!!



#5 Anakiro

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Posted 11 July 2018 - 09:42

Thanks for sticking with us guys! We've restarted everything and it should all be running as normal. If you have any issues, let us know!



#6 Wiivja

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Posted 11 July 2018 - 14:11

I just got kicked off game and cant log back on



#7 Undjuvion

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Posted 11 July 2018 - 14:33

I just got kicked off game and cant log back on

 

yep, down again for me too.

 

account login details fail so i wouldnt be suprised if linked with top rated bug.


Edited by Undjuvion, 11 July 2018 - 14:35.


#8 Zue

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Posted 11 July 2018 - 14:36

Thanks for your patience, guys! It's being looked into again now.  :)



#9 l0rdka0s

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Posted 11 July 2018 - 14:44

it's not loading in for me... 


02a4ab96-f2d1-4665-97cc-34a0ec90668b_zps

l0rdka0s - 49 Tank

 

Crofil - 49  O=(`-`Q)

Ridcully - 49 healer

Liforc - 49 Ranger

Nihilus - 49 Warsin

+ others


#10 PanDaLV

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Posted 11 July 2018 - 15:15

Same here...


* - PanDaLV * MrFace - * 

* - iPanDa_ * RedPanDaLV - *   

* - ItzSavage *


#11 Oops

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Posted 11 July 2018 - 15:33

can't get on says am not logged in . doesn't give option to log in but am logged into forums so has to be game



#12 livingtarget

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Posted 11 July 2018 - 15:54

We've performed some maintenance to the server and the game should be back online.



#13 Esora

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Posted 11 July 2018 - 16:47

So I was online and I logged out to change character and I guess that was the moment the server went down.. It took me back to the log in page and had the loading circle go around endlessly.

 

Now I can log in to the character select page, but when I click the red "Enter Realm" button to get into the game, I get the error message "Login Failed: unknown reason". I don't know if it is related or not.



#14 Britetribe

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Posted 11 July 2018 - 18:15

ElleTee - Esora in the post above still cannot log into game because at character select it says "Login Failed: unknown reason" Can you fix this issue as you have been known to help him in the past when this happened during OC server fiasco?



#15 livingtarget

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Posted 12 July 2018 - 10:33

So I was online and I logged out to change character and I guess that was the moment the server went down.. It took me back to the log in page and had the loading circle go around endlessly.

 

Now I can log in to the character select page, but when I click the red "Enter Realm" button to get into the game, I get the error message "Login Failed: unknown reason". I don't know if it is related or not.

 

That's should be the account fixed.



#16 Esora

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Posted 12 July 2018 - 13:13

I am still unable to play; still getting the same message.



#17 Zue

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Posted 12 July 2018 - 13:23

I am still unable to play; still getting the same message.

Sorry to hear that! The team are looking into this again for you.  :) Thanks so much for your patience with this.



#18 Esora

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Posted 12 July 2018 - 15:11

Working again, thank you!


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#19 PanDaLV

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Posted 13 July 2018 - 17:06

I still getting error "Login Failed: unknown reason."

* - PanDaLV * MrFace - * 

* - iPanDa_ * RedPanDaLV - *   

* - ItzSavage *


#20 Undjuvion

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Posted 13 July 2018 - 18:37

i got server is offline *sigh*

 

 

 

edit: and its working again :-)


Edited by Undjuvion, 13 July 2018 - 18:51.



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