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Game isn't working


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#1 Steve1973

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Posted 23 June 2021 - 06:47

I can't get on the game at all.  (I am not the only player surrefing from this problem.)

 

 

The game loads, but when I fill in email and password I just get dots going round in a circle, and pressing the play button simpkly says I am not logged in.

 

Also if i go to the forum I am logged in but, if click on the webpage for the game, the toplist or any of those pages it shows me not logged in.

 

 

This problem has been coming for a while as players have commented in game, for the last few weeks/months, that they were suffering with a lot more lag and random disconnections than normal.

 

-----------------------------------------------------------

 

I know I posted the comment above is in another topic post, but that was made in the "Disscusion" section rather than bug report.

I realise the chance of a response is just as unlikely but I would like the problem sorted, so dont want to see the reply of "it wasn't seen, and therefore fixed, due to not being in the correct section".


When in doubt. Blame lag ;)


#2 gogsy

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Posted 23 June 2021 - 14:09

Screen where it says Enter Realm now appearing but "Login failed unknown reason appears."


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#3 dipoli

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Posted 23 June 2021 - 15:28

same here failed to login: unknow error



#4 robinhoed

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Posted 23 June 2021 - 16:41

i got the same problem as gogsy but my dad (knoepert) can play on his account on this computer whitout problems and my brother aswel .



#5 Fizban

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Posted 23 June 2021 - 17:36

 

Screen where it says Enter Realm now appearing but "Login failed unknown reason appears."

 

Shame that innit :P


All Characters maxed

 

All Professions maxed


#6 gogsy

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Posted 23 June 2021 - 17:59

Shame that innit :P

Innit? I'm not a bleeding Eskimo. :)


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#7 dipoli

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Posted 24 June 2021 - 14:31

Still not able to login the support answered my ticket after one day. Any of you can login now?

#8 dipoli

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Posted 24 June 2021 - 14:31

Still not able to login the support answered my ticket after one day. Any of you can login now?

#9 gogsy

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Posted 24 June 2021 - 15:02

Still not able to log in.

 

Unable to report with a support ticket as it says game being dealt with on this forum?


Edited by gogsy, 24 June 2021 - 15:04.

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#10 dipoli

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Posted 24 June 2021 - 16:22

I opened a ticket in the support they said it's being dealt it by now. But asked for my char name so waiting for another reply from them. Open a ticket too for u and post your character name in advance

#11 gogsy

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Posted 24 June 2021 - 16:44

I opened a ticket in the support they said it's being dealt it by now. But asked for my char name so waiting for another reply from them. Open a ticket too for u and post your character name in advance

Just done that, office will be closed for today so lets see what happens tomorrow.


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#12 dipoli

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Posted 24 June 2021 - 17:02

Just done that, office will be closed for today so lets see what happens tomorrow.


Nice just remember to include your char name to speed up the process they will ask for it. Let's hope we can play tomorrow. Btw are you from acacia clan? Pretty sure i remember you from there hehe

#13 gogsy

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Posted 24 June 2021 - 17:10

Nice just remember to include your char name to speed up the process they will ask for it. Let's hope we can play tomorrow. Btw are you from acacia clan? Pretty sure i remember you from there hehe

Gogsy and ehh are my two characters in Acacia, I have one other character in Acacia2 but i don't really use it much.


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#14 knoepert

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Posted 25 June 2021 - 13:44

Try to find a def on discord that will help .little-robin did do that and they fix it for him

#15 gogsy

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Posted 25 June 2021 - 14:22

Try to find a def on discord that will help .little-robin did do that and they fix it for him

Could you translate that into English please?


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#16 dipoli

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Posted 25 June 2021 - 15:58

Try to find a def on discord that will help .little-robin did do that and they fix it for him


You mean find a dev of the game om discord? How can i do that?

Just done that, office will be closed for today so lets see what happens tomorrow.


The support answered your ticket?

#17 dipoli

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Posted 25 June 2021 - 16:41

Found a way to fix it gogsy:
1) Go to eldevin discord: https://discord.huntedcow.com/
2)Find @LivingTarget there
3) Send a direct message to him

I'm online now hehehe

#18 gogsy

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Posted 25 June 2021 - 17:12

Found a way to fix it gogsy:
1) Go to eldevin discord: https://discord.huntedcow.com/
2)Find @LivingTarget there
3) Send a direct message to him

I'm online now hehehe

Nope not got a clue about discord, seem to be online in discord but nothing happening. Will wait until my ticket gets answered.

 Really unbelievable that the devs can't fix this unless somebody goes on discord.

 

 

No point sending message to livingtarget on here, last seen 29th March


Edited by gogsy, 25 June 2021 - 17:26.

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#19 knoepert

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Posted 25 June 2021 - 17:26

Good that your are back online dipoli

#20 gogsy

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Posted 25 June 2021 - 17:29

Thanks to Livingtarget for the very quick fix :lol:


Thanks to Livingtarget for the very quick fix :lol:


Thanks to Livingtarget for the very quick fix.  


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