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#824559 problems connecting to the server

Posted by shava23 on 03 December 2013 - 08:56 in Archived Bug Reports

@Veridic -- if I had a problem that were covered in the pinned topic, I wouldn't have started a thread.  Thanks for playing. ;)

 

Besides, I played for a full day-ish and created my three alts before this started happening.  Seems unlikely there would be any of the FAQ issues involved, eh?

 

Perhaps there's a build issue on the HC side?  There should be some clue there for them.  Because they are likely pushing out java code dynamically as people connect, the times that the other poster and I had our issues might be relevant -- there's a moderate amount of information here we're trying to pump into the system.

 

I am a network engineer.  I've run tech support groups since 1979.  I checked to see if it was plugged in.  I even ran it outside of the virtual machine to see if that were the issue.  Still no go.  I suspect there is an issue that is not covered by the FAQ.  Unable to play for the third day now.

 

Really, it is a heroic effort for anyone to get a game to run on every machine out there (trust me, as the former executive director of the Tor Project, I can attest...)   At least with a game, if you push out a bad release, people don't literally die or get tortured.  They just bitch like it.  :)

 

So although I'm griping, I support and empathize with the pain and war-room scramble these folks are likely going through this week. Their pain is far worse than mine!  /salute!




#824198 problems connecting to the server

Posted by shava23 on 02 December 2013 - 12:11 in Archived Bug Reports

Hmm... firefox now says:  Java Deployment Toolkit 7.0.450.18 10.45.2.18 NPRuntime Script Plug-in Library for Java™ Deploy

 

known to be vulnerable, Use with caution.

 

It's marked "Ask to Activate" with no option to always activate.  Eldevin doesn't give it a popup to ask to activate it. 

 

Could this be what changed?  My adobe java test says my Java is current, but the browser thinks the current version has vulnerabilities, and y'all aren't triggering an ask-to-activate?

 

(may I say, java in a browser sucks.  I love y'all but ech.  I'm a security/privacy consultant and I run this in an off browser sandbox, but most people will not -- NO ONE should run java turned on in their browser without sandboxing it.)

 

http://www.computerw...ause_of_exploit

 

There's no other practical way to protect users from this sort of exploit and its cousins.  People should run your game in a virtual machine.  It's just not responsible for you to recommend otherwise, although it ups your technical requirements, and most of your users won't know that or know how to fix it.

 

https://www.google.c...virtual machine

 

recommended.  

 

Consider your liabilities.  <smile>  Not the legal ones, just the PR.  It's a reputation economy after all.   Which is why I'm saying this in a tiny off thread rather than making some huge stink about it in the main forums, yes?  Your business if you do the right thing or not.  I'm not some slimy gray hat.




#824189 problems connecting to the server

Posted by shava23 on 02 December 2013 - 11:45 in Archived Bug Reports

Still the same issue -- all servers show live, can't log into any.  "connecting to server."




#824036 problems connecting to the server

Posted by shava23 on 02 December 2013 - 01:11 in Archived Bug Reports

Having the exact same issue, connecting from comcast in Salem MA.  That screenshot could be me.  Very sad.

 

Spent way too much of my day and much of the night yesterday on the game.  Can't connect today, tried from several browsers.




#823468 gold founder -- got bluppity, pack, points, but forum badge disappeared, no e...

Posted by shava23 on 30 November 2013 - 18:27 in Archived Bug Reports

Hah!  And as soon as I posted the gold founder badge reappeared.  That's odd.  It wasn't there when I did a FOLLOW UP on another post earlier, so maybe something got fixed in between, but my avatar is still generic, but I can deal with that.  Still, no alt slots?  Is that not being delivered yet?




#823465 gold founder -- got bluppity, pack, points, but forum badge disappeared, no e...

Posted by shava23 on 30 November 2013 - 18:26 in Archived Bug Reports

OK, so pre-launch, I had my gold founder badge and an avatar all set up.

 

I have my sub showing on account info, so that's all good.

 

My bluppity is in my skills, my points are there in game, got my pack and pack unlock...

 

I have no extra character slots.  I show as Supporter account level 1 whatever that means, on the login screen.

 

So it seems some things are just a bit inconsistent?  Thought you'd want to know.





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