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#823502 Unable to Login

Posted by Forgrimm on 30 November 2013 - 19:10 in Archived Bug Reports

Edit: problem seems to be resolved. I had to mess around with an additional firewall setting that was within my router. I have comcast and I use the Arris modem that functions as a gateway, modem, and router all in one, so it was a bit tricky.




#823448 Unable to Login

Posted by Forgrimm on 30 November 2013 - 18:01 in Archived Bug Reports

This is the log that I get when trying to connect to the server:

 

java.net.ConnectException: Connection timed out: connect
    at sun.nio.ch.Net.connect0(Native Method)
    at sun.nio.ch.Net.connect(Unknown Source)
    at sun.nio.ch.Net.connect(Unknown Source)
    at sun.nio.ch.SocketChannelImpl.connect(Unknown Source)
    at a.js.b(Unknown Source)
    at a.vc.run(Unknown Source)
 




#823424 Unable to Login

Posted by Forgrimm on 30 November 2013 - 17:17 in Archived Bug Reports

Are you behind a proxy?

Negative.




#823409 Unable to Login

Posted by Forgrimm on 30 November 2013 - 16:54 in Archived Bug Reports

Well I went into my advanced router settings, enabled port forwarding, manually opened ports 7777 and 7778, ran a port checker tool and confirmed that those ports are open, and i still cannot connect to the server. I really don't know what to do at this point.




#823380 Unable to Login

Posted by Forgrimm on 30 November 2013 - 15:57 in Archived Bug Reports

I am had the exact same issue.

I am logged into my account. It shows other games, but not this one.

 

I tried adding the game and now I'm at character creation.

 

Hope this works for you.

Unfortunately that doesn't work for me. My account page continues to say "You haven't added any games to your account yet!" and even after I select Eldevin from the drop-down menu, it doesnt add the game to my account.




#823368 Unable to Login

Posted by Forgrimm on 30 November 2013 - 15:31 in Archived Bug Reports

It doesn't appear to be firewall related. My router firewall isn't blocking those 2 ports, and I shut down my windows firewall and still cannot connect to the server.




#823351 Unable to Login

Posted by Forgrimm on 30 November 2013 - 15:02 in Archived Bug Reports

No, I am on my home PC.




#823337 Unable to Login

Posted by Forgrimm on 30 November 2013 - 14:48 in Archived Bug Reports

The game seems to load up with no problem, and it lets me select a server, but I am unable to login to the server. I keep getting a message stating "Login failed: Unable to connect to the server".





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