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help unsure what to do ? cant play.


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#1 Shaneration

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Posted 15 April 2015 - 13:52

so i have an issue with the game whenever i click on "world" it simply loads nothing but broken icons.

 

here is a printscreen i cropped to show the issue.

 

5Q1qEK6.png

 

anyone has any advice that would be great help thanks.

 



#2 RebornJedi

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Posted 15 April 2015 - 13:54

Have you tried using another browser?

 


#3 Shaneration

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Posted 15 April 2015 - 13:56

have not tried internet explorer but the same issue happens in a fresh install of chrome i tried earlier.



#4 Shaneration

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Posted 15 April 2015 - 14:00

same issue in all browsers this is from IE

 

WcmBvJ0.png



#5 RebornJedi

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Posted 15 April 2015 - 14:07

Are these the only images that are broken on the site? How about items/avatars

 


#6 Shaneration

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Posted 15 April 2015 - 14:12

i have yet to encounter any issues elsewhere on the site heres some screens of various places

 

BHcKbRT.pngcMCVUr8.png



#7 RebornJedi

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Posted 15 April 2015 - 14:32

The World uses the Canvas element of HTML 5.. Maybe try to see if other websites that use Canvas work

 


#8 Shaneration

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Posted 15 April 2015 - 14:41

from a quick browse around the internet html5 canvaz sites seem to work fine havent encoutnered any issues elsewhere



#9 RebornJedi

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Posted 15 April 2015 - 14:54

After digging into the game help forum, I saw someone with this same broken image problem but there was no update/suggestions for it...

Hopefully biggrim can get zorg/hoofmaster to help you out.. Try sending these admins a message in the forum to take a look at this issue

 


#10 hellhound900

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Posted 15 April 2015 - 23:09

i am haveing the same problem and it is not my html5 canvas as i have runned tests to see if it was just broken my side with performence tests/other sites and they all worked nicely and displayed correctly.



#11 BigGrim

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Posted 16 April 2015 - 12:04

This glitch was resolved. Refresh your browser please.

#12 Shaneration

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Posted 16 April 2015 - 15:53

restarted pc refreshed browser yet issue not resolved this is all i get in all browsers

rJxIJQH.png


Edited by Shaneration, 16 April 2015 - 15:53.


#13 RebornJedi

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Posted 16 April 2015 - 15:56

I think your first problem is watching Dragon Ball Kai :P

 


#14 Shaneration

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Posted 16 April 2015 - 16:01

what else am i guna do while waiting for some answers to this issue lol xD

iv tried just about eveything i can think of lol

well except full reinstall of OS but that aint happening lol.


Edited by Shaneration, 16 April 2015 - 16:01.


#15 hellhound900

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Posted 16 April 2015 - 17:07

grim glitch fix just made it worst now i cant load the player xD



#16 Nagoyaka

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Posted 18 April 2015 - 12:03

err, something is wrong, this two players Shaneration and hellhound900 dont even have a FS character...



#17 RebornJedi

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Posted 18 April 2015 - 12:54

Never mind.. See what you mean

Edited by RebornJedi, 18 April 2015 - 12:55.

 


#18 hellhound900

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Posted 19 April 2015 - 23:10

yes i dont have a player becuase when i try to start the game ive got the problems above not even able to start the tutorial yet much less see the world screen



#19 Zorg

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Posted 22 April 2015 - 13:52

All fixed, sorry about that.


~ Chief Technical Officer
Wayne 'Zorg' Robinson



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