Personally I do not think a refund should be in order. You pay tickets hoping somebody will do the dirty job for ya. If they don't/can't, then it is dumb luck.
No reason to fund players that defend themselves, good job on then for staying untouched for 48 hours, but they could also have choosen to take it like a man. Their choice to spent fsp/stamina/gold on their defense.
The real problem - as I see it - is that there is no ballance in pvp. I will admit it has been quite a while since I have done pvp, so if my memory is wrong or things have changed please do correct me.
A 10 stam "naughty"-hit, can be bountied with 100 stams. I am assuming clearing is still 10 times? Thus the punishment then, is at least a 100 times higher. And if you have a good cooperating guild, they can all hit back at stop at the 9th making the punishment even a lot higher than 100 times.
As a non pvp'er I do not see any fun in that, thus I stay away from it. Risk and reward is a good thing, but risk and get hammered just does not sound that appealing.
So as somebody that cannot stand the heat I stay out of the kitchen.
If there would be more ballance I may go at it but not at the risks it has now.
The whole concept of the BB - again as I see it - is wrong. The idea behind it is nice, but they it runs now it only drives players away. If you want to keep a BB that does not drive players away the following may work:
- BB attacks are the same amount of stamina as the attack that caused BB placement.
- First player to take the bounty gets a certain amount of time to complete it, if he fails, the bounty gets placed again untill the 48 hour period is over.
Just my 2 cents as a non pvp'er.