All of our games have their own section on the server, with Fallen Sword having it's own General channel and Game Help channel. The General channel is where you can discuss all things Fallen Sword, from guild recuitment to game content. The Game Help channel is where you can post any questions you may have about the game, or share your favourite game tips with other players!
Sorry, not seeing the benefit of another third party system.
Are you planning on adding much-needed labor resources (see below)?
If Discord isn't for you then that's completely fine, but we feel it will build a stronger community in all of our games, with more engagement on our part. Our developers may also be able to answer your questions when they aren't too busy with their usual work (but please don't expect this!).
If they're too busy now, how will amplifying their work load through an additional third party system help?
I read, "more engagement on our part (...) please don't expect this".
BG... now you've got something else to patrol? Really?
We do also plan to hold some giveaways, along with other fun events for everyone to take part in.
Really hoping these are offered in game and are not a bifurcation to a third party system making all of us players having to check yet another outlet to see what is going on.
Overall, it's just a more efficient way to communicate with each other!
Could you explain how this would be more efficient? What are the benefits above and beyond the inadequate system previously in place?
I'd be all for it... if I believed it.
Constructive criticism:
Sorry, I think players do "relatively" well in communicating what's going on through methods already in place.
Unfortunately, newer players are left out of the information loop, something I definitely think, given current concentration on the app, that the cows should be preparing for.
Even long-term players such as myself are often stuck when the game goes down... hoping that one of the "chosen few" with direct access to Hoof comes on and decides it's worthwhile to bother the poor guy to fix a major situation in the midnight hour.
The communication issues are, in my eye, cow-based. Creating a third party system for all players to also access is not a solution unless there are cow reinforcements to back this up.
I see current HCS employees now having an additional workload they have to keep track of. And, they are already "busy, busy".
As a player, it is already ridiculous the number of sources we have to check to try and see if things are being taken care of. It's also a huge waste of "cow power" that an HCS employee has to constantly say, "we're aware of the issue". Clearly communicating the game issues to the entire game community from the game itself would save a huge amount of waste in HCS resources in repetitious answers to the exact same concern.
My advice: organize and consolidate, don't bifurcate.
If you have any questions, please ask them here or on the server itself.
