please consider the possibility that management makes changes, moves the game in certain directions, based on what the majority of their $$$/customers/$$$ want
I believe you may consider that is a possibility. My question in response is how do they know? Do they take polls? No, not really. There are occasional polls here in the forum, many of which aren't even followed. Are there questionnaires? No. Where do they get their information about what players want? Here in the forum? Because if the steady decline in numbers playing the game over the last year or so is any indication of their aptitude in reading players, then maybe they should be listening to other sources, start asking questions again. I've been around long enough to remember when Hoof was a regular participant in this very forum. Those days are long gone. Now we might be lucky to catch a 15 minute glimpse. No, I'm saddened to say we are witnessing developer resources being used elsewhere. I can accept changes I dislike. What I feel I must do is speak up when there becomes a lack of adequate game support.