Cant log in today. Is server down?
anyone cant log in?
#41
Posted 14 September 2018 - 14:46
#42
Posted 14 September 2018 - 14:59
~ Grim
#43
Posted 14 September 2018 - 16:04
Had the same flash/reroute login issue. Cleared my cache and cookies, closed my browser; reopened browser, login issue remained. But then I clicked logout of all accounts (I think at the very bottom right of the login page). Logged out, logged back in and it worked smoothly. I am back in the game.
#44
Posted 14 September 2018 - 16:20
Issue currently repeating. Updated support ticket.
#45
Posted 14 September 2018 - 16:22
And wait time over....Back in. Issue a bit under 10 minutes.
#46
Posted 14 September 2018 - 22:06
The amount of time this has been happening without being fixed is concerning to say the least.
The fact that BG happens to not be experiencing these issues doesn't mean there aren't any. There are plenty of us who are experiencing these issues to prove that there definitely is something wrong.
And there is no chance of this being fixed until Monday at the earliest now. And I have little faith that will happen either.
Come on Hoof please give us something from you. Just an acknowledgement would be a start.
#47
Posted 14 September 2018 - 22:22
I've been experiencing the same problem as posters above for the past days. It is getting extemely annoying now. I'm also concerned whether or not there is a possible security breach somewhere causing this.
#48
Posted 15 September 2018 - 04:14
Well, It finally got me.... after I had cleaned my cache and cookies as I normally do every few weeks.
I had signed in via the HCS site, and couldn't get into FS... So I logged completely out and logged in directly to FS and it worked fine. No idea if this has any bearing....
Just one old lady's opinion
~Love, Penny
Have you hugged your Quango lately?
#49
Posted 15 September 2018 - 12:30
Couldn't log in to game last night on PC. The forums recognized it and auto logged me in but couldn't get into the game. Tried my tablet and it worked fine. Logged out on tablet and still couldn't get in on PC so logged back in on tablet. Tried PC again this morning without clearing cache or cookies and it worked just fine. If it was cache or cookies, it would have to be cleared every time. If it was cloudfare, I shouldn't be able to use a tablet 2 feet away from the PC getting blocked. The problem is elsewhere and your code is the main suspect. What did you do to it on the last "scheduled maintenance"? What other changes have been made in the background? Start there, even if you don't think it's relevant, and work your way to the problem.
- Removed4427 likes this
Screenshot everything!
#50
Posted 15 September 2018 - 13:53
Just so you all understand it is not necessary to clear ALL cookies those set as Exceptions - Cookies and Site Data - so that FH helper does not need to be reset each time i log into the game .so some cookies are normal as is some cache features , Stop blaming the gamers who have stuck by this game through thick and thin while it appears the framework is falling apart and it was a cow mistake that took out the fs-wiki data base , not our player base or our cookies or cache ....Do not treat us like FOOLS ....
- Removed4427 likes this
#51
Posted 15 September 2018 - 14:37
I am having login issues as well. Never happened before, but now I have to clear my browser two, three or more times to get logged in
#52
Posted 15 September 2018 - 17:59
I had that problem just now as I got home. I got curious so I logged out of my phone (didn't work) then cleared my browsing data off my phone and now I am able to login on my laptop. Maybe it's a cookie problem? I didn't do anything to my laptop though if it helps any.
Edited by Tracy44187, 15 September 2018 - 18:21.
One with the light that brightens the day of each individual so that he himself will have a good day.
#53
Posted 15 September 2018 - 18:01
Sorry didn't see the other posts when I posted the last one.
One with the light that brightens the day of each individual so that he himself will have a good day.
#54
Posted 16 September 2018 - 00:34
Before this started happening to me and my laptop froze, I only had one url for each of the sites I visit. Now I have two for some of them.
fallen sword v2.44 and fallen sword v6.9?
No idea where the version numbers came from. :/
I finally typed in the url, no version number has shown up, and got it work for me. Such fun this is not.
#55
Posted 17 September 2018 - 09:12
~ Grim
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#56
Posted 17 September 2018 - 12:32
After further investigation with help from player zizzwyly on Discord, we have found the source of the issue.
It appears that the issue stems from an issue on the players connection to our image servers. We advised zizzwyly to give his internet provider a call and see if anything is blocking the image server. After doing so, zizzwyly reported that he could access the game as normal once again.
~ Grim
#57
Posted 17 September 2018 - 13:02
Nice work Zizzwyly.
Hopefully you will be on hand the next time the game breaks. Thank you.
- Removed4427 and sweetlou like this
#58
Posted 17 September 2018 - 13:26
That's just it. It wasn't the game. This is not a problem that originates from HCS.Next time the game breaks.
~ Grim
#59
Posted 17 September 2018 - 13:32
We can't possibly all have the same carrier, though..... I'm thinking this was a worldwide problem, not in any localized location. Logic says that it's improbable that my DSL is the same as John Q PLayer in Timbuktu's friendly neighborhood hi-speed carrier or wireless provider....
I don't really understand these things, though, so I will take your word for it. Not sure if anybody else will.
- Removed4427 and sohail94 like this
Just one old lady's opinion
~Love, Penny
Have you hugged your Quango lately?
#60
Posted 17 September 2018 - 13:38
That's just it. It wasn't the game. This is not a problem that originates from HCS.
~ Grim
This wasn't happening to anyone though then all of a sudden it was happening to many. If one player's provider suddenly made a change that altered his connection to the game then that's not that surprising. But for many to all of a sudden experience these log in issues at the same point in time how can it not be something HCS changed that triggered the issues?
Edited by Josh1404, 17 September 2018 - 13:39.
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