While mail isn't super essential in the game at the moment it is here now so I'm going to place some suggestions about how to improve it ( if possible, I know nothing about programming and designing games or how browser games may differ if limitations on things like that over client based games).
Some were already mentioned in other posts since mail came out such as sending mail should be silver/gold costs not ep.
My understanding is recieving mail is free but is regular text mail free?
if we send items it costs ep then?
because when you go to the mail it really doesn't give you any info.
I see cash box and ep box, that's confusing. especially so far I believe I saw some saying ep was taken from them and some said some silver/gold was so really have no idea how that works at the moment.
Does this mean it costs ep for some things and gold for others?
Ok so first of all I noticed you can't draft messages.
would be nice to have a way to create a message and then save it in case you want to go over something later or send later. yes I have seen this in other games.
also when you get a message and reply back ( using this as an example as I just tried my first message back to someone that sent me one) you have no indication what this is going to cost you.
really? nothing showed up letting me know what it would cost before I send it nor when I sent it what I spent.
before I mail anything I want to know what this will cost me.
no send message for such and such amount, no cost indicated where you see ep/gold section on left hand lower corner of mail, nothing.
I sent it to see what would happen.
as far as I could tell when I clicked send it was sent and I wasn't charged anything for it.
again does this mean if we just send a text it is free or what?
also why isn't there any indication our messages were sent.
usually you will either see sent messages go in a sent tab where you can delete those just like messages you recieve or at the very least a message stating that your message was sent.
without this I have no idea if it was sent successfully.
I"m sure maybe someone will have some other suggestions but from my experience with in game mail systems they all seemed to have these features or most of them and mail in this game will be far less confusing to use if we had some more features.
also are there only two mail boxes currently in game which both are in ec.
I know one in ec fountain area and if I remember there was a mail box near the rivalry lounge however not sure that one actually works since I didn't check it out yet.
If there are more outside of ec I hope HC is considering putting indicators on the map. that would help us find them.
anyway until I get confirmation about costs of sending mail and a way to use mail using in game currency not ep I just won't be using it.
I do still want to push for improvements though.
I had hoped it would be a way to use this not only for messages but for trade purposes while we wait for auction house.
oh and on that note, there should be something in place when we send items if it's for exchange of trade, gold/ep and or goods where by we have some security that this transaction will be legit between players.
as in other games where if you send something you can choose for example C.O.D so the person say trading mats to someone sends it and chooses C.O.D and until the buyer sends payment for said items they can't retrieve it.
If they don't pay within a certain amount of time the item simply goes back to the sender.
sure there are some other set ups for this sort of transaction used by mail systems.
well that's all I can think of at the moment.
thanks 
