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Buying error


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#1 trifixion666

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Posted 01 November 2020 - 15:04

07:33 31/Oct/2020  

You have won the auction for the item Oidhche Shamhna Chest for 47 Fallen Sword Points. This item is now available for the next 24 hours in your Item Mailbox.

 

Hello, I bought this item but it did not appear in my Mailbox Item, could you check why this happened, and if I will receive my fsp back or the item.
 


Edited by trifixion666, 01 November 2020 - 15:22.

https://imgur.com/a/FKQDsmU

#2 BadPenny

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Posted 01 November 2020 - 17:42

It might be a good idea to send a ticket for this.  They'll probably want a screenshot of your logs as well.  Usually the take care of these things next business day.


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#3 trifixion666

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Posted 03 November 2020 - 16:31

It might be a good idea to send a ticket for this.  They'll probably want a screenshot of your logs as well.  Usually the take care of these things next business day.

I do this but, I didn't get an answer :(


https://imgur.com/a/FKQDsmU

#4 BadPenny

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Posted 03 November 2020 - 16:33

Oh dear, I'd follow up on the ticket.  Just add a reply asking about the status of your issue.


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#5 trifixion666

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Posted 04 November 2020 - 17:14

Problem occurrence: Oct 31st, 2020, 07:30:32

Ticket created at: Nov 1st, 2020, 15:59:32

Print with log submited at: Nov 2nd, 2020, 12:47:40

until now no solution :angry:

https://imgur.com/a/FKQDsmU

#6 trifixion666

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Posted 04 November 2020 - 21:47

 

Problem occurrence: Oct 31st, 2020, 07:30:32

Ticket created at: Nov 1st, 2020, 15:59:32

Print with log submited at: Nov 2nd, 2020, 12:47:40

until now no solution :angry:

 

Solved


https://imgur.com/a/FKQDsmU


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