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Member Since 13 Sep 2012
Offline Last Active Feb 18 2020 22:23

#989800 If I format my desktop pc or Laptop device , can I able to log on with my upg...

Posted by Anakiro on 31 January 2018 - 10:02

Hi there! If we're talking about Operation: New Earth, the easiest way to restore an account is if you have it linked to another service, for example Facebook. You'll find this in the Settings panel under the Account tab. Then if you connect to the same service later you should be given the option to recover your original account.


Otherwise, just contact support! They're super friendly and will help you get back to playing before you know it! https://opnewearth.z...sk.com/hc/en-us

#987962 Player Suggestions

Posted by Anakiro on 07 December 2017 - 11:21

One of the more important things I think you can improve on is getting information out to us about what is coming and when to expect it. Broad generalizations like, "Invaders are coming, more information later this month." is pointless.


Hi there. I absolutely understand where you're coming from. When a developer announces a new feature everyone really wants to know how it'll impact their experience. Unfortunately game development, especially on a title like ONE, can be very fluid. Sometimes things change with very little notice, so the information I could have given you a fortnight ago about Invaders may not be true when they're released. The same is also true about release dates, we know what our goals are internally but if we tell everyone and then we miss that deadline it disappoints people.


Essentially it comes down to the fact that we want to be certain that what we're telling you guys is accurate. We know it can be frustrating, especially if it's a feature you're excited for or want to know about. What we can say is that we are planning to release more details about Invaders next week and it should be a pretty comprehensive breakdown, so please hang in there!

#987821 Development Update : Hero Armory!

Posted by Anakiro on 04 December 2017 - 17:21

Greetings Commanders! We've received some exciting news from R&D. Our next patch "Game Update 1.9: Hero Armory" is due to release the week beginning Monday the 29th of January.


When it hits you will be able to construct a Hero Armory in your Facility! As the name suggests, it is a building for outfitting your hero with additional armor and weapons to make them more effective in the field! We would like to take a moment to brief you on the coming features.


Hero Armory



In order to build your Hero Armory, you will need to level your Command Post to level 8 in order to ensure your hero is experienced enough to make good use of their new equipment. You will also need to have collected sufficient amounts of Armory Blueprints, which are available from Covert Testing Stations on the World Map during events called Station Strikes. If you raid enough of them it will allow you to upgrade your Hero Armory which unlocks a new schematic at every level.



Your hero will have 4 gear slots, allowing you to equip one of each type of gear at any time. The types are Head, Legs, Chest, and Weapon.




Gear (and the components used to craft it) have rarities. These are Core, Uncommon, Rare, Epic and Augmented. The higher rarity a piece of gear the better stats and buffs it is likely to have. Stats are bonuses to your hero's main values, such as Attack, Defense, and Health. Buffs improve something a hero can do. For example "+10% Unit Production Speed" is a buff that (as the name implies) improves the speed at which you can train units.


Gear is also upgradable. If you collect more crafting components they can be upgraded twice to have stronger buffs and stats in much the same way as they are originally crafted. This will allow you to continue building on gear you already own or craft new pieces with different buffs on them. Make sure you check out the stats on gear before you craft it though - it's possible that upgrading your current gear might give more favorable stats than crafting a whole new item with higher rarity!





When you have constructed your Hero Armory you will gain access to Gear Schematics. These are combinations of items that will allow you to craft powerful armor and weapons for your hero. Every time you upgrade your Hero Armory you will unlock another Gear Schematic to craft.


Every craft or upgrade has a cost in crafting components. These are items obtained from defeating Invaders and Armory Crates that have rarities and are specifically used for crafting. 


The process is simple; once you have all the components required just hit the craft button and you will trade your components for a gear item. The process is instant and so there is no time cost. Once you decide you want a piece of gear, as long as you have the components you can craft it immediately! There are no level restrictions for any gear, so it will be able to be equipped to your hero right away!





However, what happens if you DO craft a new piece of gear? Does that mean your old piece is destined to forever be gathering dust in your inventory? Not a chance! You can choose to Disassemble your gear and reuse the components to make new gear. When you Disassemble any piece of gear you will reclaim 25% of the total components used on it which includes the original crafting cost and any upgrades.


Invader Hunting



Now that heroes have new gear to strengthen them they are also equipped for new tasks. If you check out the World Map you will see some sectors have been occupied by unfamiliar enemies called Invaders. These enemies can only be faced by your hero - they won't be able to bring any backup with them. Your hero will battle these enemies with precision and skill, and although they may not be able to defeat them in a single attack they will not take any damage in the encounter. If you have the Energy for it, you will be able to string attacks together. This makes it quicker to hit the Invader (your hero won't have to travel back and forth to the base) and your hero will gain a damage bonus by making a chain of attacks. This means that your first attack doesn't get a bonus, but your second one will do 5% more damage, your third 10% more, and so on.


In fact, everytime you hit an Invader you will earn some loot and killing them will provide you with an Armory Crate - which contains components to craft new and better gear. Every attack you make against an Invader also grants your hero experience points.





We've got visuals on the first Invader Commanders! It seems to be a large Armored Alien Bug. In order to secure the safety of our Facilities it cannot be allowed to roam free. It also seems logical to assume this will not be the only Invader in the aliens' arsenal. We can expect different Invaders to arrive in the future and we need to ensure we're ready to take them down.


Changes to Heroes

Given your hero's new task to hunt down Invaders, it stands to reason that they will also need some updating. Your hero will gain a stat called 'Invader Attack'. This value works a lot like your hero's current Attack stat except it is used when your hero is attacking an Invader. After all, attacking Invaders solo and commanding troops in combat are very different talents!




We're also introducing the Invader Skill Tree in this patch to make your hero even more versatile than before. Your hero will have a new type of skill point, specifically for this tree. So don't worry about having to split your current points over two trees! Level 70 heroes will get 191 skill points to play with. The Invader tree features 17 skills relating specifically to Invader Hunting. There will also be a new skill reset item, allowing you to reset each tree independently if you get a new idea for a hero build. Here are some of the skills you can expect to use to bolster your hero's capabilities:

  • Energy Usage - Reduces the Energy needed to attack an Invader.
  • Energy Restoration - Increase the regeneration rate of your Energy.
  • Energy Total - Increases the maximum Energy your hero can have.
  • Sustained Attack - Allows you to make multiple attacks on an Invader without having to return to your Facility.
  • Speed - Increases your hero's movement speed on the map when engaging an Invader.
  • Attack - Increases your hero's attack against Invaders.
  • Spoils of War - Increases the chance of extra loot after combat.
  • Effortless Victory - Gives a chance to reclaim Energy when striking a killing blow against an Invader.

Hero Energy

Along with skills, gear, and hunts; heroes will now have a resource called Energy. Tougher enemies will require more Energy to attack, so in order to maximize your loot, you need to maximise your hero's Energy regeneration. Energy regenerates gradually over time, but there are skills that can help out! If you want to speed up this process even more we will also have Stim-Packs available to quickly fill your Energy bar. Energy you restore in this way will overflow, allowing you to use every drop to hunt down those Invaders!


This classified briefing is now over Commanders. Please be sure to post any questions you may have for review! Remember, all this will be available in our next patch "Game Update 1.9: Hero Armory" which will be hitting the servers in early 2018.

#987658 Rise of the Wraiths XIV

Posted by Anakiro on 29 November 2017 - 17:39

I still don't understand this sentence. "The Elemental Wraiths have arisen from the Light only knows where." :)


Think of when you say "Heaven only knows where". "The Light" is a proper noun, and only it knows where the Elemental Wraiths have risen from. It probably wanted capitalising as "The Light", but I'm pretty sure it makes sense, to British ears anyway. :)

#981979 Development Update : June 2017

Posted by Anakiro on 23 June 2017 - 14:06

The titles that will be available are:


The Defender of New Earth: +10% Unit Attack / Defense and Unit Speed


The Commando: +8% Unit Attack/Defense

The Strategist: +5% Unit Defense & +10% Unit Health

The Economist: +10% Resource Generation & +25% Gathering Speed

The Scientist: +10% Research Speed

The Exterminator: +10% Unit Attack

The Motivator: +5% Construction Speed & +10% Gathering Speed

The Drill Sergeant: +10% Unit Production Speed


The Traitor: -10% Unit Defense

The Injured: -10% Unit Health

The Slow: -10% Deployment Speed

The Wasteful: -10% Resource Generation

The Weak: -5% Unit Attack

The Dunce: -5% Research Speed

The Feeble: -10% Healing Speed

#981213 Dead as a tomb in here

Posted by Anakiro on 25 May 2017 - 13:05

Thanks for all the feedback on this guys.


Just to clarify our stance on this. The TOS as it is presented on this website does say that you may only create one account in each of our games. In Operation: New Earth we have chosen not to enforce this rule and have made that fact public knowledge. However, we do still reserve the right to terminate accounts (as outlined) if we feel they're being created in order to circumvent any rules that we've laid out. We've been reading your tickets and forum posts concerning this and we know it's something you're worried about. We will be discussing it internally to see what (if any) action we'll be taking.

  • Zue likes this

#978553 Permissions Needed to Start a Rally?

Posted by Anakiro on 29 March 2017 - 08:50

Hey guys! We were discussing the idea amongst the team of letting anyone in an alliance start a rally. We'd love your feedback on it! Please choose an answer to the poll in this post or leave us some more detailed feedback in the thread!


Thanks for your help!


(Also, just as a heads-up, we are planning to improve Rallies in a future patch to let you target more enemies.)

  • Zue likes this

#973034 my glich luck is great

Posted by Anakiro on 05 December 2016 - 16:28

Hey, if you're finding terrain bugs it would be helpful to know which area you're in and some notes on exactly how to get it to happen. These would all be quick fixes, but they're tricky to find if you don't already know where they are. It's especially true when they're illustrated by small images. :)

#969526 Unable to send tickets

Posted by Anakiro on 26 September 2016 - 08:28

Hi there. Could you PM me the email address that's reporting invalid and we'll have a look into it.

#958743 Subscription / Supporter not activating

Posted by Anakiro on 08 February 2016 - 09:22

Hi there Saryx! Unfortunately our office is closed over the weekend, but I see your ticket and have forwarded it to a member of staff who handles payments. Sorry again for the delay!

#953789 A Growing Epidemic

Posted by Anakiro on 23 November 2015 - 14:10

I've updated something on the character, let me know if you continue to have problems. :)

#953769 A Growing Epidemic

Posted by Anakiro on 23 November 2015 - 09:49

*bump* I'm having this problem again.


On which character?

#952456 Missing Pets/Mounts from Halloween event.

Posted by Anakiro on 02 November 2015 - 09:12

So I've just doubled checked these for you guys. Grey Wolf, Red Spook and Unicorn drop from the Argent Wolf. Their drop rates do look lower than the others though, so just keep killing him!
As per the patch notes, Rhinotaur is not available yet. We just added him while we were adding the Demon Rhinotaur, but it isn't available yet.

#951031 game crash.

Posted by Anakiro on 13 October 2015 - 09:32

So, I had a quick chat to Cygnus to let him know this was an ongoing issue for you. There is a fix for this ready to go with our next update which should be some time this month.

#945873 Blue Parrot out ? Red in Bestiary?

Posted by Anakiro on 20 August 2015 - 08:11

Yup. The fix is ready to go in the next update we make.

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