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Slow Load times/ HCS server issues


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#1 Teeg

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Posted 10 January 2013 - 01:50

It has been reported that many people on Legacy have been having long load times with Legacy, and only Legacy. I know this myself because it took me over 2 hours to load a page on multiple different occasions. This is a problem that needs to be fixed because this never happened before the HCS merger.

#2 Zorg

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Posted 10 January 2013 - 16:52

Page generation on our end times out after 30 seconds, if it ever took that long... which it does not.

The issue is with your connection, not our servers.

~ Chief Technical Officer
Wayne 'Zorg' Robinson


#3 Teeg

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Posted 10 January 2013 - 22:52

My connection is always 4/5 bars so it's pretty excellent. Plus I meant 2 hours of continually trying to refresh(F5) the page and it not updating.

#4 Scott

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Posted 11 January 2013 - 17:59

Be aware that Its not as simple as Your PC to HCS Server.. it goes through many ports and many IPS' to get to HCS Server, and thats at an insane speed, The Internet sometime goes slow, its not all wireless and repair work happens.

Its why UK players could play at one time last year and American players were left twiddling thumbs with an error page, I'm aware it could be legacy however it depends where you are and where the website is hosted at..

https://www.youtube....h?v=2zVCAfAidxQ



^ Fun fact, should help my point :D

Posted Image < click.

#5 Teeg

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Posted 12 January 2013 - 03:04

Well least some one understands what's going on, btw thanks a lot for the info Scott! ;)

#6 Lynx

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Posted 13 January 2013 - 17:08

I recently had a genereted in ~60 and have had major lags before that aswell..

But most of the times it s because they are rebuilding database.. it's announced in sidechat when that is.

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#7 Scott

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Posted 14 January 2013 - 11:10

Thats because the scripts on Legacy all do their business at 3am (EST) - Not all but the majority of them do. Hense the lag :)


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