2 replies to this topic

[Castros]

Dear community,
I found a major issue with the managment of the empire,
and I have just submitted a ticket for "bug reports", which you can read below.
Then I looked into the ticket list, and found the subject of my ticket being:

HC-000564: Account locked for suspicious activity

Please,
is there someone out there who had any similar problem?

Here is the ticket I submitted,
Regards.

=============================

Dear friends,
happy new year!

Since today (yesterday the problem was not present) with the empire I created I have the only option to leave it.
I cannot deposit, or withdraw credits,
I cannot manage researches or check the status of the colonies,
...

However I found it is now possible to join an empire...
so I hope this is a temporary and short issue caused by the changes.

For me it is going to be a major issue, as my empire has very few credits,
and the buildings in the colonies are likely to being destroied shortly
if I cannot make any deposit as soon as possible.

Thanks for having a look at this issue.

Regards,
Castros.

[Iago]

Hi there,

We have responded to the support ticket you submitted.

[Castros]

Thank you.
I really appreciated it.

Castros.