So, we all have had issues with chat trolls right? well why can't we have a button to block their chat in global so we don't have to see their harassing messages. I know other games have done it.
Also an idea for possible better communications between alliances and within alliances. Either a PM where you can invite more then 1 person or have a group channel where players can set a password to get into their personal channel and set it via a PM so they can get all the leaders and co-leaders on the same page