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[Important] Can't connect to the Terra (EU) server?!


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#1 Zorg

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Posted 20 November 2014 - 13:28

We've moved Terra (EU) off TCP Port 7778 and on to TCP Port 8394.

 

If this port is blocked by your Firewall / Router / ISP you'll need to unblock it. If you find you can't connect to Terra but you can connect to Zephyr (US-East) or Cleavius (Oceanic) it is because this port is being blocked on your connection.

 

This change has been made as a test, if it is successful all servers will be moving to TCP Port 8394 as it seems this port is far less likely to be blocked for some users.


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#2 Torval

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Posted 21 November 2014 - 05:36

I'm a US player. I see Terra and am defaulting to Zephyr, but I no longer see Viridian (however it's spelled) as a US option. I haven't had to manage ports in my firewall or router.



#3 ernzor

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Posted 21 November 2014 - 05:56

Pretty sure since server optimizations they combined some of the servers to make it more populated


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#4 Zorg

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Posted 21 November 2014 - 08:08

We doubled the server capacity so halved the number of servers we need. More information here:

 

https://forums.hunte...-optimizations/


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#5 Torval

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Posted 21 November 2014 - 16:39

Okay, that's fine. I wasn't sure if that was intended behavior or not. I had no problems with latency or server/client performance last night. The game ran smoothly.



#6 TimbuFTZB

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Posted 11 December 2014 - 12:44

I am glad you are changing the ports. For some reason, I can now access the EU server only, but I couldn't find any trace of the other ports being blocked, since they did work before. Either way, it will save me a lot of headache. Thanks, guys. ^^


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#7 Kinfa1987

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Posted 11 December 2014 - 13:42

Most of setting are "use TCP/IP automatic", and no need to change if it is so...

isn it?



#8 livingtarget

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Posted 11 December 2014 - 18:37

I am glad you are changing the ports. For some reason, I can now access the EU server only, but I couldn't find any trace of the other ports being blocked, since they did work before. Either way, it will save me a lot of headache. Thanks, guys. ^^

 

Thanks for letting us know.




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