It makes me wonder, how threads can stay active about problems hindering players for several months at a time and be totally ignored. But within just a couple of minutes in another forum section they get instant attention. The problem doesn't get fixed mind you, but the thread gets attention suddenly.
I generally don't like to make comparisons, but... if this were any other online company, you could legally request compensation for lack of service. Here you just get scolded lately and then go back to being ignored.