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GO FROM ANDROID TO PC


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#1 lufffie

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Posted 20 October 2020 - 18:11

I started the game on android. I have a laptop now, and I want to continue it there. How do I do that? I have link my facebook with my android account, but on pc I still come out as a new player. Help pls. 



#2 michael65

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Posted 10 November 2020 - 20:45

if you can login to forum, you should contact support (upper right) by writing a ticket.

but first

can you logout of android both fs and fb,safely.

in browser, open fb in one tab then fs in another. login use android login. see if helps.

hopefully someone will give better advice.

#3 BadPenny

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Posted 10 November 2020 - 21:50

since you used FB as a login, you will need to contact support to link your Email address to your account.   Only HCS staff can change/add the email for you.  They will ask for some documentation to prove that you are the rightful owner of both the FB and Email accounts.  When I had to change my email address a few years back, I just took a pic of my driver's licence and uploaded it to my ticket.  Support is at the top of each page, and also the "Contact Us" link at the bottom of each page.  There's also a support button in the app under the Help tab.


Just one old lady's opinion

 

 

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