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Where did Earn Points and shards disappear to?


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#1 Egami

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Posted 20 April 2020 - 15:26

Hey cowsies... 

 

The Earn Points link under Updates has disappeared along with any shards players might have had.

 

Are you aware of the issue?

 

Any update on work in progress?

 

Should players bombard with Support tickets?

 

Thanks.

 

 



#2 BadPenny

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Posted 20 April 2020 - 15:38

The "Earn Points" button still exists on the drop down on the task bar... so maybe, just maybe some new things are coming.

 

Maybe they finally discovered that most of  those "payment walls" were defunct. A couple of those companies no longer exist in my understanding and others were blatant rip-offs and sources of spyware, adware and other nasty little malwares....  


Just one old lady's opinion

 

 

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#3 Egami

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Posted 20 April 2020 - 16:51

The "Earn Points" button still exists on the drop down on the task bar... 

Not sure what the "task bar" is... App or FSH? I don't use either.

 

The "option" still does exist via HCS shop (which runs through this Forum), but there is no record of player shards earned there...

 

 

Maybe they finally discovered that most of  those "payment walls" were defunct. A couple of those companies no longer exist in my understanding and others were blatant rip-offs and sources of spyware, adware and other nasty little malwares....  

 

 

Yeah, hope HCS sales dept. is working on that. Think it was the right move to get rid of that crud and maybe they're looking into alternatives.

 

Hopes aside, I had some shards (not enough for a full FSP) and know of one player that had 25 FSP worth now in limbo.

 

With the office now closed, hopefully we'll get some feedback at some point tomorrow. 



#4 BadPenny

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Posted 20 April 2020 - 17:03

Your taskbar:

 

KzfitO8.png

 

click on the FSP space and there's a dropdown: Buy, Earn, and Spend.

 

It's always been there, and it's not an FSH feature, everybody has it in the browser.


Just one old lady's opinion

 

 

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~Love, Penny

 

Have you hugged your Quango lately?


#5 Egami

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Posted 20 April 2020 - 17:14

Your taskbar:

 

KzfitO8.png

 

click on the FSP space and there's a dropdown: Buy, Earn, and Spend.

 

It's always been there, and it's not an FSH feature, everybody has it in the browser.

 

Yeah, figured that out... it now goes to the Upgrades, Upgrade page... no shards there. Actually an illogical switch since there is no way to "earn" FSPs on that page



#6 winemaker

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Posted 22 April 2020 - 11:16

so where did all them shards go when i was opening chest with them in.. kinda point less to give shards if we cant use them.



#7 BadPenny

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Posted 22 April 2020 - 13:20

so where did all them shards go when i was opening chest with them in.. kinda point less to give shards if we cant use them.

This appears to be the $64,000 question..... Although I never saw any shard chests, I still had shards from the long lost vids.  I'm hoping that this is all preparation to set up new avenues to earn shards as has been suggested several times in these forums.  

 

 I'm interested in hearing what the cows have to say about this for sure.


Just one old lady's opinion

 

 

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~Love, Penny

 

Have you hugged your Quango lately?


#8 BigGrim

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Posted 22 April 2020 - 13:58

The Earn Points page was removed as it was defunct. We'll look at adding the conversion option elsewhere.

 

~ Grim



#9 BadPenny

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Posted 22 April 2020 - 14:13

I thought so.....  

 

Might I suggest "Tapjoy" as an advertiser?  They appear to have a high payout rate on other games I play.  And I have yet to see any scams or sources of malware either.....


Just one old lady's opinion

 

 

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~Love, Penny

 

Have you hugged your Quango lately?


#10 BigGrim

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Posted 22 April 2020 - 14:41

Be aware, you can still convert Shards to FSP on the App. Upgrades->Shop.

 

~ Grim



#11 activeh1

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Posted 24 April 2020 - 07:25

Be aware, you can still convert Shards to FSP on the App. Upgrades->Shop.

 

~ Grim

and for those not using app ,we just wait


5aZzW0p.png,


#12 BadPenny

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Posted 26 April 2020 - 01:17

Be aware, you can still convert Shards to FSP on the App. Upgrades->Shop.

 

~ Grim

Well, actually, I checked that out and got this result after several attempts:

 

t1qN76a.png


Edited by BadPenny, 26 April 2020 - 01:18.

Just one old lady's opinion

 

 

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~Love, Penny

 

Have you hugged your Quango lately?


#13 BigGrim

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Posted 27 April 2020 - 08:17

Well, actually, I checked that out and got this result after several attempts:

 

Oh, brilliant. Thanks for the heads up. I'll prod the lads.

 

*Edit*

 

And fixed.

 

~ Grim



#14 andyvince

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Posted 27 April 2020 - 13:35

I actually have large amount of shards accumulated but uncoverted. I know it looks odd I didn't convert right away each time reached 100,but in actulty I didn't. So all that data is lost?🙁No way of prove how much I had?🙁

#15 Egami

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Posted 27 April 2020 - 14:57

I actually have large amount of shards accumulated but uncoverted. I know it looks odd I didn't convert right away each time reached 100,but in actulty I didn't. So all that data is lost?No way of prove how much I had?

 

Based on what BG said, I guess you can access via the app .

 

If you don't use the app, then word has it that cows can access the info. Think they'll figure it out for you if you submit a support ticket.



#16 BigGrim

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Posted 27 April 2020 - 15:18

I actually have large amount of shards accumulated but uncoverted. I know it looks odd I didn't convert right away each time reached 100,but in actulty I didn't. So all that data is lost?No way of prove how much I had?

We can see the amount of shards you have in Admin and can manually convert them until a new convert page is put in place.

 

~ Grim



#17 Egami

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Posted 01 May 2020 - 20:50

Errrm, seems like mystic chests have reappeared... 

 

Is a change coming so I can actually redeem them if I only play the game from desktop? 



#18 Egami

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Posted 01 May 2020 - 20:55

Awww, nvm... saw that hitting the earn FSP from the task bar returns "Only available on the Fallen Sword App".



#19 Egami

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Posted 02 May 2020 - 15:59

Currently sending all players without the app, more than even I suspected via GC, to support tickets


Edited by Egami, 02 May 2020 - 16:05.


#20 Egami

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Posted 02 May 2020 - 16:05

Wish peeps luck and request that you/they let us know if you are getting your much deserved rewards. 

 

Prosperous smacking! (o0




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