Croscahd

The shard chests are de-spawned at the moment. They usually appear once or twice a year. I'd quite like a buff that gave a small chance of a shard chest spawning on entering a map per hour, per player, per realm, visited over a certain map size. Anyhoo, that's probably exploitable and wishful thinking.

 

As for the normal ones that take loyalty points or gold to open, explore smaller realms more than larger ones.

Yes, but there is no way of knowing where to even start! They should at least give us like a level range like, "Steel Chest spawned somewhere in realms leveled 100 to 500" sure its a wide range, but it gives us a little clue. 

24 hours is a whole day.... with adequate planning, except with an unforeseen RL event, that should be ample time to pick up items bought from the AH or items that did not sell
 

and the cows are nice enough to have a remedy in place in the case of those that miss these deadlines....  

If my memory serves me correctly, in the beginning, we didn't even have that, if we lost an item due to being too late to retrieve it from the mailbox, it was tough luck... 

using the ticket system may be time consuming for both the player and HCS staff, but it's the way things have been for over a decade now.  

I just wish that invented items, items bought from the loyalty shop, and items from chests and containers still went to the mailbox rather than my BP....
 

I've been playing this game for over 10 years and now I work full-time and it can be hard to log on every 24 hours. Just because this is the way things have been for over a decade does not mean we can change it! I think it would benefit everyone and the ticket system, while it works, imposes a burden on the HCS staff and the players, so I think it would be good to implement this change. 

If you lose an item/s, send in a ticket. 

Sending tickets can be time consuming for both us and the administrators, I like the idea of making it a preference, Grim what do you think?