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Lost Shards

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#1 jbustamove


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Posted 17 May 2020 - 07:29

Wondering if anyone else has had issues with loosing shards.


I had over 180K shards, when I attempted to do and "Instant Upgrade" that costed 42K shards. As soon as i clicked the button the game crashed. When i got back in, i had just over 3K shards left. Plus the upgrade did not go thru. Has anyone experienced something like this? I've opened a ticket and after 3 weeks, it still has not been resolved.


While still waiting for the issue above to be resolved, i tried to buy a Daily Gold Pack yesterday. As soon as i saw the Google Play confirmation, the game crashed. When i got back into the game, i did not find the shards i purchased. Opened a ticket and still awaiting response.


the first issue happened on a computer and the second on a tablet.


I was just curious to see if anyone else has had issues like the ones mentioned above and if they got a favorable resolution.

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