11 replies to this topic

[Elrog]

About an hour ago, I was in a group (on Terra) about to do a dungeon. I logged out to swap to the Oceanic server to send someone a message. When I tried to log in, however, I got this message: "Login Failed: Unknown reason". I tried logging back into Terra and Zephyr and got the message again. It has been an hour now and I still can't log in. I have tried closing the game out completely multiple times. Anyone have any suggestions of something I might try?

Edited by Elrog, 18 October 2016 - 04:26.

[Night Striker]

Well I think this is more of a server problem than a launcher problem, my server list and the Eldevin website says that you're still in the OC server.

 

I think it's time for the developers to actually reboot the servers lol

Edited by Night Striker, 18 October 2016 - 05:21.

[sdcrichy]

lol classic, i know how to fix it but i'll leave you to stew. get this all the time just another bad bug that needs fixing.

[Britetribe]

E, Last night you still showed up on OC, but at least it is a server issue and not account theft   . Sorry, E we miss you!

    to sd

[Elrog]

Can I please get this issue resolved? I haven't been able to log on for a month now.

[Echelon]

Have you tried changing your password, then re logging in?

[Debrutsid]

hey cows.  this seems about as bad a bug as the whole people logging into others accounts!!!!!   get with this!!!! this isn't right. 

[Debrutsid]

and SD if you know how to fix this, stop being mean.   regardless if you dislike dirileth,  just tell him how to fix it.  he is not a gogsy type whoannoyed everyone they met.

Edited by BigGrim, 23 November 2016 - 17:28.
No foul Language please.

[livingtarget]

That should be your account fixed, it was broken beyond what we can fix without editing the database.

[Elrog]

Okay, account is working now  Thank you

 

Edit: Broken Again

Edited by Elrog, 19 April 2017 - 23:48.

[Britetribe]

Yay, thank you ElleTee! We got our Diri back. 

[Elrog]

I just had this happen again.

 

​Fixed  

Thank you for the quick response

Edited by Elrog, 20 April 2017 - 16:02.