EliteHunta

Hi there,

I am spreading all my knowledge that i know (So Far):

How do I access this chat?

There are 2 Options.

• You can access chat via world map. This is however small.
• You Can access chat via Actions>Chat. Or via this link - Chat.

The Global Chat rules :

You May NOT

• Promote any other game.
• Post any negative comments regarding the point costs or any other game related charges.
• Post any comments or quotations of a political or religious nature.
• Post any comments of a sexual, discriminatory or abusive nature.
• Post any foul or vulgar language.
• Attempt to sell your guild.
• Beg other players for Fallen Sword Points, items or anything else.
• Offer 'Free Reputation Points' or suggest in any way that your guild will allow a victory in Guild Conflicts.
• Post links to any website.
• Spam the Global Chat with messages to check your Bio, view your Auction House listings and sell buffs.

If you see any of these rules broken via Global Chat,

Please Report the message with the [R] button assigned to each message.

The message will be Reported and a Game Admin will deal with the issue.

If a Chat Moderator is online they will do as stated Below.



How can i turn chat off in my map?

Simple.

Character>Preferences>User Interface>General> Then Tick Hide World Chat.

If for some reason you cannot find your settings- Here is a link - Settings.

Ticking this box will remove it From the Map. But not from the Chat In actions.


How can i turn off word censor?

This is also located in your settings.

Character>Preferences>User Interface> And tick the Disable Word Censor.

If for some reason you cannot find your settings- Here is a link - Settings.

Ticking this Preference will allow you to see any Words that should be censored.

What are those boxes below my chat bar?

The boxes on the left link the colors to the players that talk.

As it says -

• Red - Game Admin
• Blue - Chat Moderator
• Purple - Guild Member
• Gold - You

The box on the right is a Chat flood-

These 5 boxes act as a spam filter.

The boxes light up every message that you send.

When the 5th box lights up, you will be unable to send a message for 6 seconds.

You can choose to let it die down to 0 or you can post again on the 4th box ( After 6 secs)



I keep seeing double posts.

This is simply a glitch in the system that will be sorted.

But if it is Bugging you, you can refresh your page.

This can be done by pushing F5 on your keyboard or by Pushing Ctrl and R.

This should refresh the chat and any Glitched double post will be removed.

What Happens if i get chat Banned?

If you get banned it would have been from what you had said.

In which case you will get a message like this -

 

Error: Due to a reported message, you are blocked from using the chat until 00:00:00 25/Aug/2013

If you do get this message you will be unable to post in the chat until the ban has been removed.

You will still be able to view chat but not talk.

What happens if i get banned - But did nothing wrong?

If this happens i would recommend you find out which moderator banned you, and why.

If you believe the Moderator is wrong you can contact customer support.

In such case support will usually respond within a few days, by then the ban would have worn off.

I recommend still putting in a ticket so the Game Admin's can speak to the Chat Moderators.

If a Chat moderator has a personal Vendetta against you, definitely put in a ticket with any proof you may have.

Once an un ban system is in place hopefully a Moderator would be able to sort the issue out swiftly.

You can contact support via link at the top right of the page.

Or you can click here - Hunted Cow Support

Chat Moderators ( So Far) :
Link to Profiles provided:

Ashgaerath
Cyrus7
EliteHunta
Evilbry
Hbklives
Jbking89
Shardoom

What were Moderator (s) chosen for?

Moderators were chosen by HCS staff. For their reasons which they can supply if they wish.
But do NOT have to.

Moderators were chosen to keep an eye on the chat ensuring that no rules are/ Were broken.


What can (Should) the moderators do?

• The Moderators indefinitely should follow the game chat rules (Listed Below).
• The Moderators should issue a warning before issuing a chat ban.
• The Moderators can ban for 2 or 24 hours depending on severity of actions.

What The Moderators Aren't :

The Moderators are NOT involved in issues outside that chat.

They are not moderators outside of chat, so cannot deal with any game issues you may have.

Thanks to cyrus7-
To be very clear:
Player chat moderators have no admin rights within the game itself.
Player chat moderators do not have the ability to suspend/ban players from the game.
Player chat moderators can only "mute" players within the chat for 2 or 24 hours.
Mute simply means the player cannot post a message in the chat. It does not affect anything else in FS.
Player chat moderators can only "mute" players who have at least one line currently visible in the chat.


If you have an issue please contact the support team via the button on the top right.

Or via the link supplied - Hunted Cow Support


Thank you for reading =)

If you have any questions please ask below and i will do my best to find an answer.

If you believe i have missed some information out, Please inform me (via game) so i can add to post.

If you Have any improvements you think that may be beneficial to the chat please post below. I will add below if a lot of people believe should happen.

Questions & Answers ( Asked Hoofmaster(Andrew Mulholland)) :

Q1. Is swearing allowed, as there is a word censor and is enabled until person un-ticks it.
A1. A slip up is okay, but general use will not be tolerated.

Q2. Is the use of Acronyms like wtf etc allowed.
A2. Yes, I don't see any issue with it.

Q3. Am i allowed to speak about other games in chat?

A3. Yes you can talk about other games but must not promote it. For example telling people to play it, posting links or offering fallen sword points/ gold etc to play it. General use is allowed.

Word Chat Errors

Special Characters such as £ are displaying like £ - HCS are aware of this issue.

Improvements (What you think they should improve)

• Chat Should Include list of members currently in chat, Along with Moderators, and Game Admins sticking out.
• Moderators should be able to Unban people, If they make a mistake in ban (As chat moves fast).
• Longer chat (Chat Backlog)

Useless Information:

Moderators can ban moderators. (But only if they break rules)

Moderators can still ban when banned.


Thank you again for reading. Please post your comments below =)

Regards,

EliteHunta