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Zue

Member Since 04 Mar 2017
Offline Last Active Oct 11 2019 16:06

Posts I've Made

In Topic: Shard reactor will not connect to FaceBook.

08 March 2019 - 13:13

Hi loanwolf! Can you please check: https://www.facebook...ab=applications
 
If you find Operation: New Earth in the list, please check that the friends list permission is enabled.

In Topic: Coming Soon: Game Update 1.9995!

14 November 2018 - 17:07

You seem to have forgotten about the compensation that was promised from the previous update disaster ???

Not forgotten! :) All players have now been compensated: https://forums.hunte...showtopic=76532


In Topic: Problem whit Shells

31 October 2018 - 15:51

Hi Kaifalom,

 

Please contact Support about this, as we're aware that players may have been saving for this specific upgrade.  :) The amounts are now correct but we can work out some compensation for you:

 

https://opnewearth.z...us/requests/new


In Topic: Coming Soon: Game Update 1.9992!

15 October 2018 - 16:24

The issue with "Collect All" is just a display problem as Indeedo said, and will be fixed in a future update!  Sorry for any confusion on this.

 

Rewards for the Defeat Aliens Sustained Challenge have now been improved, based on player feedback.  ^_^


In Topic: Coming Soon: Game Update 1.9992!

09 October 2018 - 16:47

And still no fix crashes after less than 5 minutes

We'll have a fix for players on mobile platforms soon.  :) At the moment, 1.9993 is available to players on the Facebook Gameroom and Steam.

 

If you have any further concerns in the meantime, please feel free to contact us via Support: https://opnewearth.z...us/requests/new

 

We are happy to compensate you for any losses incurred due to these issues.


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