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nothing loads, can someone help me?


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#1 Alisa

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Posted 29 January 2023 - 01:10

FS hasn't loaded anything for me in a week, so I figure my firewall, adblock, or something else must have been the cause. So I disable the firewall and disable adblockers/trackers, but the problem still exists. Again, nothing changed when I tried removing all cookies and caches. This only occurs when I play on a PC; however, on a mobile browser, everything functions normally and loads properly.

 

I was experiencing crashes and loading difficulties while accessing forums through in-game links before this problem started. The link hasn't worked for about a week, but now it does all of a sudden (started working on the 21st). Since the forum link is now functioning, I have been having new loading issues with various game features for the past week. Compose new potions, change gears, check guild side chat, view global chat, and item stats not loading are all things I can no longer see.

 

things I have done so far for a fix are...

 

1. use different browsers such as Google Chrome, Firefox, Opera, and Microsoft Edge.

2. clear all cookies and caches

3. disable firewall, adblocker/trackers and tampermonkey

4. allowed notification permissions for fallensword

 

With the exception of Windows Defender, which I've even disabled, I do not use any antivirus software. Again, the game works absolutely fine on a mobile browser, proving that the problem is with my computer rather than the game.

 

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#2 Removed4427

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Posted 29 January 2023 - 03:21

curious if Sigmastorm is working for you ... might be a clue for the devs



#3 Edith3000

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Posted 29 January 2023 - 03:35

Check if you have installed any browser addons lately. Some install on all browsers by default.


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#4 Alisa

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Posted 29 January 2023 - 10:44

curious if Sigmastorm is working for you ... might be a clue for the devs

gears and chat wont load

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Check if you have installed any browser addons lately. Some install on all browsers by default.

i disabled all extensions and nothing new was added


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#5 Undjuvion

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Posted 29 January 2023 - 16:33

anything in ur theme perhaps!



#6 Alisa

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Posted 29 January 2023 - 18:41

anything in ur theme perhaps!

normal theme. 


the problem is fixed. I did a factory reset on my computer.


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#7 Alisa

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Posted 30 January 2023 - 13:43

would still like to know what could of made all those issues to happen. I haven't had any changes done to my pc for a few month.


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#8 Edith3000

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Posted 30 January 2023 - 17:29

would still like to know what could of made all those issues to happen. I haven't had any changes done to my pc for a few month.

Not even a system update? Those also sometimes mess up with core files and cause such issues. I'm just glad that resetting things to factory settings helped.


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#9 Alisa

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Posted 02 February 2023 - 22:22

Same issue again. it could be my VPN thats causing it. i turned off and the issue is gone. when i turn it on, nothing loads.


Edited by Alisa, 02 February 2023 - 22:27.

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#10 BadPenny

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Posted 03 February 2023 - 15:59

have you tried adding the entire domain fallensword.com to your whitelist for the VPN?


Just one old lady's opinion

 

 

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~Love, Penny

 

Have you hugged your Quango lately?



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