I am at the home page, and when I click on "Already have an account? Click here to login..." I just get a black screen and the page keeps loading.
Is the server down?
Started by Edith3000, Apr 30 2022 15:11
14 replies to this topic
#2
BadPenny
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Posted 30 April 2022 - 17:03
There have been reports of problems with Chrome.... I haven't experienced them, but others have.... Some only have success with another browser.... but -
Have you tried clicking the "LOGIN" button on the top bar?
Cuz that always works fine for me...
Just one old lady's opinion
~Love, Penny
Have you hugged your Quango lately?
#3
Posted 30 April 2022 - 17:14
Same problem with that. I am using Edge browser.
Edit to add: I've tried clicking on the Home button from here as well. So I am unable to access the main HC website also.
Edited by Edith3000, 30 April 2022 - 17:16.
#5
Posted 30 April 2022 - 21:02
I still have problems (to logon) using Chrome, not with FireFox (it may depend on browsers' extensions).
FSH is not working properly now in FireFox (and it really helped me a lot) 
cheers
[edited]:open a ticket: FS‑045778 (Logon problem with Chrome)
[edited: got this reply to the ticket
Thanks for bringing this to our attention. The team is looking into the cause of this. Hopefully this will be resolved soon. At present, the known browsers impacted include Brave, Edge, and Chrome. The website will still load through Firefox.
[edited:
problem solved !
marte4ever
Edited by marte4ever, 03 May 2022 - 19:01.
#6
Posted 01 May 2022 - 02:27
So I am able to use the app, but the problem on the browser is still there. No new installations or software updates, so it is strange that this happened after so many months of using Edge browser. I don't even have FS helper.
#7
Posted 01 May 2022 - 02:29
I can't even create a ticket as anything with "huntedcow.com/..." urls does not open. I am able to access just the forums.
#8
BadPenny
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Posted 01 May 2022 - 02:59
You can't access anything from the top bar?
Just one old lady's opinion
~Love, Penny
Have you hugged your Quango lately?
#9
Posted 01 May 2022 - 08:03
So now I tried this on my other laptop (Edge browser again), and through the mobile app (forums open in the Chrome browser). The same problem is there. Of the menu, I can only use the forums, nothing else works. (I am logged in on the forums from my desktop only, so I can't even post through my mobile or my laptop)
#10
Posted 01 May 2022 - 20:16
Can’t login with Chrome or Edge… updated Windows 10 to the latest update, and reinstalled Chrome. App works though!
#11
Posted 02 May 2022 - 10:11
I’ve had this same issue for the last 24-48 hours. Using Microsoft Edge
#12
BadPenny
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Posted 02 May 2022 - 20:16
Quoted from the HCS Discord:
[12:48 PM] ParamountCoffee: Hi all, the team are aware of the issues players are encountering with loading the website on the latest version of Chrome and Edge. Hopefully this will be resolved soon. At the minute, Firefox and Internet Explorer are working alternatives.
- Tilley10, marte4ever, Edith3000 and 1 other like this
Just one old lady's opinion
~Love, Penny
Have you hugged your Quango lately?
#13
Posted 03 May 2022 - 17:54
Hi all! This has now been resolved by the team. Chrome and Edge should once again work to load the website. Apologies for any inconvenience and we really appreciate the patience while this was looked into. 
- BadPenny, marte4ever and Edith3000 like this
#14
Posted 03 May 2022 - 19:00
I can happly confirm now Chrome is working properly !
well done 
cheers
marte4ever
#15
Posted 04 May 2022 - 02:16
Hi all! This has now been resolved by the team. Chrome and Edge should once again work to load the website. Apologies for any inconvenience and we really appreciate the patience while this was looked into.
Yay! Thank you so much! 
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