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anyone cant log in?


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#61 insaner6

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Posted 17 September 2018 - 13:42

same problem here as well in Greece-Europe
sporadically it freezes and enters a nice loophole of keep asking the log in info again and again..
only solution so far is giving up and retrying 30 minutes later...  or forget the game in whole.. lol!


and i am logging in with different interent carriers as well..
so i dont think its from the player's side the problem...



#62 RedFinn

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Posted 17 September 2018 - 13:44

That's just it. It wasn't the game. This is not a problem that originates from HCS.

~ Grim

 

But it only affects on FallenSword? 

 

I am not going to try "Please hold, customer service is busy at the moment" phone calls to my ISP just because I cant log in to one website. I will just go to other websites. Thanks.


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#63 duktayp

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Posted 17 September 2018 - 14:16

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#64 Pythia

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Posted 17 September 2018 - 15:04

I play from my home in Portland, Oregon. USA..... Penny is Texas from what she says...  Juvi is an Aussi....Josh is in Greece/Europe

 

That's one heck of an area spread for it to be an  internet provider dragging boots in the mud.



#65 Josh1404

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Posted 17 September 2018 - 15:10

I play from my home in Portland, Oregon. USA..... Penny is Texas from what she says...  Juvi is an Aussi....Josh is in Greece/Europe

 

That's one heck of an area spread for it to be an  internet provider dragging boots in the mud.

Yup. UK here.

 

Worldwide coincidence apparently. Multiple broadband providers across multiple countries making the exact same change at the exact same time. Who would of thought it.

 

Either that or during the last "update" to the game HCS made a change that triggered these issues. And now are too stubborn to properly fix them.



#66 BigGrim

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Posted 17 September 2018 - 15:25

Hi there.

Have any of you tried our suggestion? Zizz did and it fixed the issue.

~ Grim

#67 Egami

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Posted 17 September 2018 - 15:31

Hi there.

Have any of you tried our suggestion? Zizz did and it fixed the issue.

~ Grim

 
I suspect that's just coincidence. This is happening intermittently to me and results in anywhere from 10 to 20 minutes downtime. Probably called and then it fixed itself.
 
This appears to happen whenever I log in from a a different source. I'll be switching comps in an hour or so. Will update if it happens again.

#68 Pythia

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Posted 17 September 2018 - 15:41

I'm back from a freeze up, I suppose it might have sorted itself in time, but I'm not patient this morning.  lol Not had coffee yet.

 

On the tab it read: Fallen  Sword v2.955 massivly ...........

The url read: https://fallensword.....php?cmd=bounty

 

Hope there is something useful to help you there, I was just curious as to who was up for a spanking. :P

 

 

You know it did not put the rest of that url in. It just added..... in place of some of it.

it should be: .com/index.php?cmd=bounty

 

(Hey RedFinn, where does your avi on here come from please? Love the dragons. )


Edited by Pythia, 17 September 2018 - 15:51.


#69 duktayp

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Posted 17 September 2018 - 15:51

the issue in my case is intermittent

 

Have any of you tried our suggestion?

 

IMO anything i/we do during the "intermittance" is a time killer - when it happens i just do something else for a few minutes, come back and i'm in

 

kinda reminds me of the delay in character status update we are experiencing in sigma

 

and this is from the eldevin forum:

 

My bag location and loot bag location seems to reset every time I exit the game and reenter the game at a later time. 


Edited by duktayp, 17 September 2018 - 16:01.


#70 Corrupted

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Posted 17 September 2018 - 16:03

Hi there.

Have any of you tried our suggestion? Zizz did and it fixed the issue.

~ Grim


I'm sorry Grim but I don't think the problem he specifically had is the same we are having.

At the same time, some of us don't really have the want to call our providers for this information. I personally use two devices to log in to the game and neither of them are under the same provider.

If I cannot login to the game, I won't let it frustrate me more than it already has. I'm just simply going to put my time into another game.


#71 BigGrim

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Posted 17 September 2018 - 17:35

Hi there.

We'll continue looking into it. Please report if this continues, especially if you followed Hoofmasters above recommendation.

~ Grim

#72 Tracy44187

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Posted 17 September 2018 - 18:29

What was y'alls recommended fix?  I just cleared my cache on my phone and was able to log into the game on my laptop.  I've done the same thing when logging from my laptop to my phone and works every time.

 

 

 

I think I already posted this earlier but forgot to look. Sorry if I did.

 

 

After reading other players' posts I do somewhat agree with them in that this happened after the update.  


Edited by Tracy44187, 17 September 2018 - 18:32.

One with the light that brightens the day of each individual so that he himself will have a good day.  


#73 Josh1404

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Posted 17 September 2018 - 18:38

Happening to me now. 19:38 BST.

 

Reset cashe / cookies once and I am now in.


Edited by Josh1404, 17 September 2018 - 18:40.


#74 duktayp

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Posted 17 September 2018 - 18:45

I PM'd zizzwyly to please come to forum and share the fix



#75 Undjuvion

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Posted 17 September 2018 - 18:50

I play from my home in Portland, Oregon. USA..... Penny is Texas from what she says...  Juvi is an Aussi....Josh is in Greece/Europe

 

That's one heck of an area spread for it to be an  internet provider dragging boots in the mud.

 

Im not affected by the issue, i never log out tho so i dont know if it happened after you cleared your cookies and relogged in or maybe zizz is right, iuno, not gonna clear my cache and cookies to find out tho ;p

 

edit: which browser are u using, im in chrome.


Edited by Undjuvion, 17 September 2018 - 18:53.


#76 Pythia

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Posted 17 September 2018 - 19:11

I use Firefox most of the time but I use  edge now and then too.

 

Oh yeah,  I'm in again.. here, but not the game. The game is where I logged in.  *sighs*


Edited by Pythia, 17 September 2018 - 19:22.


#77 Egami

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Posted 17 September 2018 - 19:23

 
I suspect that's just coincidence. This is happening intermittently to me and results in anywhere from 10 to 20 minutes downtime. Probably called and then it fixed itself.
 
This appears to happen whenever I log in from a a different source. I'll be switching comps in an hour or so. Will update if it happens again.

 

So yeah, happened again.

 

Switch from one comp to another. Totally different country IP and provider.

 

Only spent about 5 minutes straight trying. About 20 minutes later it let me in. 

 

¯\_(o)_/¯ 



#78 Ramendil

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Posted 17 September 2018 - 20:33

Yes, it's happening to me for the second time (I go to the H.C. main page, click on "Login", and it takes me to the same page - the circle is unbroken and ubrekable).  The first time I was at home on a desktop machine using my own ISP, this time I'm on a laptop away from home using the ISP of the place I'm staying.  I can understand that it's much easier to claim that the problem isn't with Hunted Cow but with a certain ISP -- that's clearly false, though, as many people have pointed out.  Moreover, I have no idea which ISP I'm using at the moment, and am certainly in no position to start 'phoning them.



#79 Filletminion

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Posted 17 September 2018 - 22:15

I got my Internet provider to do a complete reset on my internet connection and also turned my modem off for 30 minutes or so while eating supper.

Since doing so I have had 0 issues.



#80 serfer2005

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Posted 17 September 2018 - 22:38

Hi!

 

Same errors occur in my connection. It seems i try to login and i am getting this loop of endless login pages. I noticed it also in home computer windows 7 64bit with latest firefox besides my mobile phone in chrome browser (4g and several wifi outdoor).

 

The login process is completed but due to an error before loading fallensword page it shows that login page again.... If i go in https://www.huntedcow.com/i can see that i am logged in across all huntedcow sites fallensword included!

 

From this point if i try to enter fallensword i get again the same login screen!!! Therefore in my opinion there is something wrong in the connection between huntedcow url and fallensword url...... Just a hint to look for the error....

 

Eventually after 20mins or 30-40 retries it lets me in fs... but it is really anoyiing....

Area: Thessaloniki - Greece




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