7 replies to this topic

[TheChosen One]

sometimes it shows several assists but you click the assist button there are none 

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[Zue]

sometimes it shows several assists but you click the assist button there are none 

 

Thanks for posting this! Our team are aware and are currently investigating this problem. If you have any additional details about this that you think may help us, please feel free to post them here.

 

We're sorry to everyone for any inconvenience caused by this, but we're hoping to have it all fixed soon! 

[souldeeper]

4 days have passed and the problem still exists. 

I even extend the error even though I can not receive any help...

Edited by souldeeper, 23 February 2018 - 17:44.

[Zue]

 

4 days have passed and the problem still exists. 

I even extend the error even though I can not receive any help...

 

Hi there souldeeper,

 

It will be fixed in patch 1.93!  Sorry for any inconvenience caused, and thanks so much for your patience. 

[nabunaga]

It still does not work. I always have "assist target". no one can help me in my assist requests. you told me that you had to wait for the update 1.93 and it is there and still nothing, it starts to do well. I want a clear answer and bug fix quickly.

[Zue]

 

It still does not work. I always have "assist target". no one can help me in my assist requests. you told me that you had to wait for the update 1.93 and it is there and still nothing, it starts to do well. I want a clear answer and bug fix quickly.

 

Hey there, nabunaga!

 

We're sorry to hear about this.  If you could please submit a support ticket to us, letting us know which platform you're playing on and any additional information you may have, it would really help us out! 

https://opnewearth.z...us/requests/new

[TheChosen One]

this happened today  . it was useful but you should know that your hotfix didn't work 

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[Zue]

this happened today  . it was useful but you should know that your hotfix didn't work 

Thanks for letting us know. Something had to be tweaked, and it should now be fixed!