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How do I retrieve a lost account?


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#1 BoobieMalone

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Posted 06 July 2021 - 23:25

When I was playing two different games in two different sectors, one in Facebook & one in Google, I accidentally linked one account to both Facebook & Google & now I can't log onto the one I was playing in Facebook. So when I go to play on either Google or Facebook they both link to the same account. How do I retrieve the other one that I was originally playing in Facebook? I was trying to switch them.

 



#2 BadPenny

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Posted 07 July 2021 - 23:23

The cows will tell you to submit a ticket with screenshots of identifying documentation, in order to prove you are you and own the account.  This process usually takes a few business days, but this is the only way that I know of to straighten out account issues.


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#3 BigGrim

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Posted 08 July 2021 - 07:49

When I was playing two different games in two different sectors, one in Facebook & one in Google, I accidentally linked one account to both Facebook & Google & now I can't log onto the one I was playing in Facebook. So when I go to play on either Google or Facebook they both link to the same account. How do I retrieve the other one that I was originally playing in Facebook? I was trying to switch them.

Which game was this?

 

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