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Open letter to the Cows


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#1 yotekiller

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Posted 28 July 2014 - 11:27

I tried making some suggestions via support ticket but was told they would not be accepted in that form even though it would be good for business.  OK fine, pretty straightforward ideas to increase your profit and I will post them here for everyone to see and comment on.

 

  First, please remove the number of people playing from the main home page. It's depressing to see 931,123 people registered but only 799 actually playing. That's less than 1/10 of 1% of registered players actually playing the games. Showing the number of registered players is fine since a very large number implies active gaming but not as many people are willing to sign up for games that appear to be dead or dying.
  Second, of the 799 people playing as I write this, 555 are playing Fallen Sword. FS has been and should continue to be your premier game. There is nothing wrong with diversifying but FS has been feeling the lack of love for quite some time. Unfortunately, that translates to lower player morale which means less recruiting and new players that do sign up get less encouragement to stay in the game. Even if you have to put a few other things on hold for a bit, redirecting resources to implement a huge blitz of improvements for FS would go a long way toward improving the morale of the existing players.
  Third, something needs to be done to try and bring back inactive players. There is currently a program in place in FS for players to bring back inactives but the problem is that most players don't know each others real life contact information. You do. Each account must be registered with an e-mail address. My suggestion is to create some type of incentive package for returning players (or simply use the existing package) and send a notice to every e-mail on record. This should only be done after substantial improvements have been made to FS and then you can also detail the various improvements in your e-mail. Even if only 10% of the registered users become active then it will still be over 100 times the number of current active players and well worth whatever investment you make to get those numbers.
Thanks for your consideration of these matters.


Screenshot everything!


#2 Hoofmaster

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Posted 28 July 2014 - 11:54

Hi Yotekiller,

 

We're actively working through the Development Roadmap as well as looking at implementing the most loved Fallen Sword Helper features.

 

Note the current player count is who has logged in within the last 'x' minutes, the actual active player count is much higher as not everyone plays at once of course. However, I agree it would be great to have many of the players who used to play back and if you guys have any thoughts on this we'd love to hear them :)



#3 Pardoux

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Posted 28 July 2014 - 12:09

Hi Yotekiller,

 

We're actively working through the Development Roadmap as well as looking at implementing the most loved Fallen Sword Helper features.

 

Note the current player count is who has logged in within the last 'x' minutes, the actual active player count is much higher as not everyone plays at once of course. However, I agree it would be great to have many of the players who used to play back and if you guys have any thoughts on this we'd love to hear them :)

 

Mate,

 

It's been suggested before that you guys do a blanket email to all registered email addresses. Ok, we, as players, can perhaps get 1 or 2 players to return, 'cos we know their contact details, but YOU know ALL players contact details.

 

I have to agree 100% with Yotes post ... you should mail all registered email addresses, perhaps listing all the changes that have been made over the last 12 months. This shouldn't be a major task at all, I'd have thought ?

 

Please, also concentrate on implementing all features of FSH (yes, at the expense of putting the dev. roadmap on hold) and then ban all scripting - and then, TERMINATE ALL CHEATS. Scripters, Clones, Host Accounts - the whole kit and caboodle ..


Homer : Marge, don't discourage the boy. Weaseling out of things is important to learn. It's what separates us from the animals .. except the weasel.

 

Eddie Izzard : The National Rifle Association say that guns don't kill people, people do. But I think the gun helps, you know ? I think it helps. I think just standing there going "BANG" - that's not going to kill too many people, is it ?

 

I don't mean to sound pessimistic, but it seems that everything I eat lately turns to poo ...


#4 Hoofmaster

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Posted 28 July 2014 - 12:22

It's been suggested before that you guys do a blanket email to all registered email addresses. Ok, we, as players, can perhaps get 1 or 2 players to return, 'cos we know their contact details, but YOU know ALL players contact details.

 

I tend to agree with Yotekiller regarding implementing the improvements first, but yeah it's something we'll look into :)



#5 lapdragon

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Posted 28 July 2014 - 13:42

Please attach my email so i can send them a returning player invite for my medal!!  LMAO..just kidding (kinda) but HOOF, i think that is a great idea.  Many of us tend to make friends here, but there are some that we just dont know how to get in contact with in real life.  Make sure you include that we are some of the Best, Coolest, Smartest and Funnest gamers any game can offer along with great content!!  I hope if this does get put on your long list of things to do it goes very well. Its nice to see that so many of us care deeply about this game, and are willing to help with ideas of making it better!!!  Keep up the good work!  :)



#6 sweetlou

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Posted 28 July 2014 - 14:11

FS has been and should continue to be your premier game. There is nothing wrong with diversifying but FS has been feeling the lack of love for quite some time.

Perfectly summarized! My sentiments exactly!!

 


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“When you tear out a man's tongue, you are not proving him a liar, you're only telling the world that you fear what he might say.” -GRRM


#7 BadPenny

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Posted 28 July 2014 - 15:21

I have to say that I agree wholeheartedly... As a recently returning player myself, I found many new things that hadn't been around before.  If, and when FSH features are integrated, that would be an excellent time to send out some mass e-mails and attempt to entice some of the oldies but goodies back.   Let's get this party started! 


Just one old lady's opinion

 

 

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#8 insaner6

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Posted 28 July 2014 - 22:10

Bring back terminated players? Or at least those who are banned for morevthan a year?

#9 Pardoux

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Posted 28 July 2014 - 22:30

Bring back terminated players? Or at least those who are banned for morevthan a year?

 

Been requested before - and, thankfully, declined every time.

 

They were terminated for a reason ... we (as in the majority of players) would like more integrity putting back into the game - re-instating terminated players would have the opposite effect.


Homer : Marge, don't discourage the boy. Weaseling out of things is important to learn. It's what separates us from the animals .. except the weasel.

 

Eddie Izzard : The National Rifle Association say that guns don't kill people, people do. But I think the gun helps, you know ? I think it helps. I think just standing there going "BANG" - that's not going to kill too many people, is it ?

 

I don't mean to sound pessimistic, but it seems that everything I eat lately turns to poo ...


#10 BraveKath

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Posted 28 July 2014 - 22:59

Bring back terminated players? Or at least those who are banned for morevthan a year?


Insaner ... that's well um .... :)

We want the good, not the bad & ugly, back :)

#11 bloody18

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Posted 28 July 2014 - 23:00

MEANWHILE IN THE ARENA............................

oie_2905421Nf5DVkyD_zps96fbe35b.gif



#12 BraveKath

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Posted 28 July 2014 - 23:00

Thumbs way up for Yote and Hoof's comments in this thread!

#13 vamunre

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Posted 28 July 2014 - 23:32

I know I am going to get hammered on this, maybe from the cows and the other EOCers.  I am going to type it anyways.

 

Starting STAMINA GAIN  needs upped  +15 or so an hour.   The average player says with so many free games that they can play all day,  not wait half a day or more for stamina to build. Why play FS plain and simple?   New players it will take a few years for most even if +15 was implemented  to get any where close to EOC.  This would up the amount of online players and might just make it more tempting to play.



#14 BraveKath

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Posted 28 July 2014 - 23:39

Hmmm - wacky thought perhaps, I don't know.

My thoughts - I didn't actively play for about a year, when I got active again tons of gear had come out, there was PvP Protection, the Ladder, and Smasher medals, plus tons of new buffs to learn. It was intimidating, but I just starting asking around. Then a friend of mine returned a few months later and he was overwhelmed, but by then I was able to help him and. When some folks come back they may not have old friends around to help with questions. If we hadn't been leaders of the guild, I'm not sure we would have pushed as much as we did to re-learn the game.

Maybe not as formal as "mentors" nor that involved, but maybe just establishing a Pinned Thread that welcomes old players back and maybe some commitment from some of us to follow it. A place for those returning players to connect with other active players and ask questions.

Just a thought - not sure if it's good or not.

#15 wil72

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Posted 28 July 2014 - 23:48

I know I am going to get hammered on this, maybe from the cows and the other EOCers.  I am going to type it anyways.

 

Starting STAMINA GAIN  needs upped  +15 or so an hour.   The average player says with so many free games that they can play all day,  not wait half a day or more for stamina to build. Why play FS plain and simple?   New players it will take a few years for most even if +15 was implemented  to get any where close to EOC.  This would up the amount of online players and might just make it more tempting to play.

 

Upset EOCer's, who cares? Me, you, anyone? A great idea you put forward vamunre. Equal to the ideas Yot has suggested.

 

 

Cheers.

 

wil72



#16 bloody18

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Posted 29 July 2014 - 00:57

Hmmm - wacky thought perhaps, I don't know.

My thoughts - I didn't actively play for about a year, when I got active again tons of gear had come out, there was PvP Protection, the Ladder, and Smasher medals, plus tons of new buffs to learn. It was intimidating, but I just starting asking around. Then a friend of mine returned a few months later and he was overwhelmed, but by then I was able to help him and. When some folks come back they may not have old friends around to help with questions. If we hadn't been leaders of the guild, I'm not sure we would have pushed as much as we did to re-learn the game.

Maybe not as formal as "mentors" nor that involved, but maybe just establishing a Pinned Thread that welcomes old players back and maybe some commitment from some of us to follow it. A place for those returning players to connect with other active players and ask questions.

Just a thought - not sure if it's good or not.

Good thoughts  BK! Maybe there is somehow to make the forum more navigable for the noobs. Heck I sometimes have trouble finding info in here.

 

Or we could meet at your house BK? lol Better get the kitchen ready ;)

 

 

I would say we could come over to mine ...but my basement is all out of sorts. dancing.jpg



#17 BadPenny

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Posted 29 July 2014 - 02:34

I know I am going to get hammered on this, maybe from the cows and the other EOCers.  I am going to type it anyways.

 

Starting STAMINA GAIN  needs upped  +15 or so an hour.   The average player says with so many free games that they can play all day,  not wait half a day or more for stamina to build. Why play FS plain and simple?   New players it will take a few years for most even if +15 was implemented  to get any where close to EOC.  This would up the amount of online players and might just make it more tempting to play.

 

 

I have thought this as well...

 

Currently I have just over 9K stam, and it takes almost a week to build up to full...  I want to be able to play every day, and I know the majority of loyal players feel the same way.  It's time to upgrade stam gain. I would pay for it, wouldn't you?


Just one old lady's opinion

 

 

krQtqDH.jpg

~Love, Penny

 

Have you hugged your Quango lately?


#18 Pardoux

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Posted 29 July 2014 - 05:25

I have thought this as well...

 

Currently I have just over 9K stam, and it takes almost a week to build up to full...  I want to be able to play every day, and I know the majority of loyal players feel the same way.  It's time to upgrade stam gain. I would pay for it, wouldn't you?

 

In the interest of playing devils advocate here (and, I admit, I was curious about the numbers ... )

 

Let's assume your stam is 9k and it takes 6 days and 6 hrs to regenerate fully.

 

That gives us 9000 / 150 which equals an hourly regeneration of 60 stamina.

 

There are plenty of ways to bump up your regain / hr above that already.

 

1. Epics worn would give you +18 / hr if you wore all +2 items

 

2. Epic Quests (the 3 that I can find) would give you +5 / hr

 

3. And then there's the +1 stam gain for 25 fsp in upgrades = +25 / hr there

 

What I'm trying to say there is that there are already plenty of options for you to pay to upgrade your stamina gain ;)


Homer : Marge, don't discourage the boy. Weaseling out of things is important to learn. It's what separates us from the animals .. except the weasel.

 

Eddie Izzard : The National Rifle Association say that guns don't kill people, people do. But I think the gun helps, you know ? I think it helps. I think just standing there going "BANG" - that's not going to kill too many people, is it ?

 

I don't mean to sound pessimistic, but it seems that everything I eat lately turns to poo ...


#19 BraveKath

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Posted 29 July 2014 - 07:58

Good thoughts  BK! Maybe there is somehow to make the forum more navigable for the noobs. Heck I sometimes have trouble finding info in here.
 
Or we could meet at your house BK? lol Better get the kitchen ready wink.png
 
 
I would say we could come over to mine ...but my basement is all out of sorts. dancing.jpg


LOL!

I'll need to make a lot more iced tea!

#20 andyvince

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Posted 29 July 2014 - 09:41

List of things added worth mention (thanks to generosity of HCS :)) when mass e-mail:

 

Extra 7 BP slots

Epic quests that give certain Hourly/Max/Current stamina upgrades

Gold upgrades: Up to 5 BP slots, up to +10 Max, +100 current stamina daily… etc

Bounty tickets can be purchased with gold

Starter Pack

Loyalty Rewards pots




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