20 replies to this topic

[Zorg]

All our games have now been added to the Hunted Cow portal and you may now merge your old game accounts in to new Hunted Cow global accounts.

When you go to the game from this site, using one of the links here you'll arrive with a token that identifies who you are. You'll then be given the option to either create a new account (usually just by filling out a game character name) or merge an old account.

If you merge an old account in to your Hunted Cow account future visits will simply log you in to that account on arrival.

What about my character name?
Names on our various games are unique to that site, the display name you pick here is just for the forums. So you'll get to keep your old name on any game we merge in to.

I made a new account instead of merging my old account!
Oops, you'll have to contact support using the bar at the top of our pages and ask them to remove your new accidentally created account so you can go back and merge your already existing account.

What if I have more than one account on a game?
Well, that's not allowed! Except on Gothador and Solar Fleet, when you arrive there you'll be asked which character you wish to login with and given the option to add more characters to your Hunted Cow account if you wish.

But my name on a game is different to my name here!
We know this can be confusing, but if you're in a games forum you'll see posters game details below their avatar to the left. We'll be adding more detailed profiles soon as well so you can see all the characters a player has.

But I don't want to merge my accounts!
Well aren't you grumpy, we'll be giving various incentives and rewards for doing so along the way and we think this new system is a vast improvement over the old segregated accounts, forums and support systems.

Feel free to post any other questions you have regarding merges here and I'll do my best to answer them!

[MrDez]

i want to use my old account in fallensword, how can i used it

[MrDez]

i want to used it rather than my new account now.i want used it now

[McGivvern]

Merging doesn't really seem to work, does it?

 

Tried resetting my password, et all, but no result.

 

I guess the Old Retired Heroes are not welcome anymore?

[Edmundo3]

the password reset for merging its not working at all i try to reset the password from my fs old account but i never get the email i already send a ticket and still waiting

[Kosak]

Hmm it seems that I'm not only one to who reset password in merging don't work.
Did you guys ever figure it out how to make it work?

[N0ccy]

The forgot password for merging a account is not currently working i know the email address is correct as it is the only one i have.

[Inffection]

So i can get my old account back? i know the user name and password where do i go fom there. i dont know the email though, only password and user name.

[Cpldigrusmc]

I don't wish to merge, but I would like to open a second account in the same game. New Earth. Can this be done.

[Gorkhali]

I want to use my old account how can i merge my old account...

[BigGrim]

I want to use my old account how can i merge my old account...

Contact Support and we can help you out. The link to Support is in the top right corner of the screen.

~ Grim

[SpiritLiones]

Should logging into the forum reattach all your old posts to your account? Or is that something I need to contact support about if it didn't happen?

[BigGrim]

Should logging into the forum reattach all your old posts to your account? Or is that something I need to contact support about if it didn't happen?

If you're attaching your original account, yes.

~ Grim

[Uzumaki1]

posted, whaiting for change acc and start playing.

[leo141]

hola, quiero recuperar mi cuenta anterior en operation new earth, como hago, gracias

[Anakiro]

hola, quiero recuperar mi cuenta anterior en operation new earth, como hago, gracias

 

¡Hola! Envía un ticket a su equipo de soporte y te ayudarán.

 

https://opnewearth.z...sk.com/hc/en-us

[IVANIDAS]

Hello. I read through this. Is there a way you guys can send a mass message to all emails reminding them of the game? 

[Woltkamp]

I have had this acc since 2017, I created a steam account the other day, when I tried to play Eldevin it was asking me to create a new character. I am trying to find out how I can play my old account on steam? Cause now Steam says that a Eldevin account is already linked to it, which is the one that they want me to make a new character on but I want to play my original character. Its been a week and no response from Eldevin, and Steam says they can do nothing but for me to wait for a response from Eldevin. I already purchased the DLC from steam thinking Id be able to play and access the items purchased. Heh. Any help or tips would be 100% appreciated! </3

[BadPenny]

I have had this acc since 2017, I created a steam account the other day, when I tried to play Eldevin it was asking me to create a new character. I am trying to find out how I can play my old account on steam? Cause now Steam says that a Eldevin account is already linked to it, which is the one that they want me to make a new character on but I want to play my original character. Its been a week and no response from Eldevin, and Steam says they can do nothing but for me to wait for a response from Eldevin. I already purchased the DLC from steam thinking Id be able to play and access the items purchased. Heh. Any help or tips would be 100% appreciated! </3

Contact support -
They will have the tools necessary to sort out your dilemma and will advise you of how to proceed.
 

[Woltkamp]

Contact support -
They will have the tools necessary to sort out your dilemma and will advise you of how to proceed.
 

How many weeks does support normally take to respond?