I see a lot of complaining about slow updates, and I had to laugh after an experience with another game. It has frequent updates, that invariably break the game. Not at all uncommon, but here is my point.
Last update an issue affected me. This was all of 2 weeks ago... An FS problem, you click the link, submit your ticket, a day or so, handled, back to playing.... This other game? I've been on a convoluted journey from the game to FB to the main website and back to the game itself.... My problem still exists, and I still don't know where to send my detailed note complete with screenies....
Problem resolution: I ditched that game and came home to FS where it might be slow getting new things, but at least you can find a guy to fix the things that broke when you need one....
And before you say that things don't always get fixed, at least you know how to find the guy....
Edited by BadPenny, 18 September 2017 - 14:30.