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Zue

Member Since 04 Mar 2017
Offline Last Active Nov 29 2021 12:17

Posts I've Made

In Topic: The support here is terrible

25 October 2021 - 17:03

Hey everyone!

 

I'm very sorry to hear that you've encountered some issues with Support. As far as I'm aware, tickets should not be closed like that, at least without a response as to why first.

 

If you have multiple of the same ticket in, it may be that one of them was closed and a reply was submitted in another. I will check this up for you though as every ticket should receive some form of reply or explanation as to what is happening with your outstanding requests.

 

~Zue (Customer Support Manager)


In Topic: Halloween Global Event!

22 October 2021 - 14:50

Hi Zue

 

The new Recipe of Boogle Gloves turn into the recipe for 'Abners Breastplate' when you read/use it.

Thank you for raising this! I'll let the FS team know. :)

 

Edit: Should be fixed now!


In Topic: New Content! 4776 - 4800!

02 June 2021 - 13:41

Hey everyone!

 

Just wanted to say thanks for all of the feedback, and we sincerely apologise if there has been delays in response to tickets, payment tickets in particular. 

 

I've raised your suggestion about the bug reports forum with the team to see what they think. Once again, thanks for all the feedback!

 

~Zue


In Topic: fix the pvp smasher list please

28 May 2021 - 10:53

Hi there,

 

Thanks for reporting it! In future, please submit any bug reports via a support ticket:

 

https://www.huntedcow.com/support

 

I have now passed this onto the team to investigate.


In Topic: Egg - unable to be picked up

08 April 2021 - 12:41

Sorry if this is obvious, but did you try re-opening the game?


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