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Game Update v2.954


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#1 Hoofmaster

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Posted 19 July 2018 - 14:06

In this update we have fixed an issue with Fragments showing incorrectly. Note that they may still show incorrectly on the Fallen Sword App until the next update of it.


#2 Corrupted

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Posted 19 July 2018 - 14:24

Hey Hoof.

There is a question I have for you but I wanted to send you a PM and it says that it is not possible to send you PMs. Any chance I could get that to you somehow?

It's harder to wake up every day than it is to "hunt" in this game.


#3 Hoofmaster

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Posted 19 July 2018 - 14:31

Hey Hoof.

There is a question I have for you but I wanted to send you a PM and it says that it is not possible to send you PMs. Any chance I could get that to you somehow?

 

Best to submit it via a ticket :)



#4 Corrupted

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Posted 19 July 2018 - 14:47

Will do :)

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#5 cucullainn

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Posted 19 July 2018 - 15:50

When you go to the guild log and you click on to the link to see the battle with the group that you had made with the guild it takes you to the world map and does not show you the combat screen. This is been like this for a while now. Also the Live Guild chat screen is blank. Which doesn't matter to me because I don't use it I don't know why anybody would use it but it's blank it hasn't been working in quite a while either. But I really wish I could see the group combat that I just lost

#6 BigGrim

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Posted 19 July 2018 - 16:56

We're aware of that issue and will hopefully have it sorted soon.

~ Grim

#7 mary4ever

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Posted 20 July 2018 - 07:51

 

In this update we have fixed an issue with Fragments showing incorrectly. Note that they may still show incorrectly on the Fallen Sword App until the next update of it.

 

sorry hoof but nothing has been fixed, I am on my notebook, not on phone

 

even noticed several ERRORS :(

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as you can see the SE & Crystalline frags are still in the wrong order & when you create a potion you actually spend 8 SE frags instead of 1 !!!! (tried it out several times)

 

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Even under BREAK DOWN the SE & Crystalline are in the wrong oder !!!!

 

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when trying to break down a SE item it got added to my Crystalline amount even though it is showing as a +4 SE frag !!!

 

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when trying to break down a Crystalline item it got added to my SE amount even though it is showing as a +6 Crystalline frag !!!

 

sadly it is def. NOT just a displaying error + got confirmation from a friend who farmed frags during the Global Event & actually got SE frags instead of Crystalline frags (he received 0 Crystalline frags, instead all went to his SE amount), kinda surprised NONE of the many who farmed did not already report it, was very obvious to notice (after all everyone should have already known that the GE mobs never give any SE frags)

 

please fix it, thanks


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#8 Hoofmaster

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Posted 20 July 2018 - 09:36

I just tested it on the Break Down Items page and it looks to be giving the correct fragments?



#9 sohail94

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Posted 20 July 2018 - 09:48

I just tested it on the Break Down Items page and it looks to be giving the correct fragments?

Hi hoof . please look at ticket FS-034673  that I sent yesterday about this.

 

tldr; Since the update SE frag totals have been swapped with Crystal frags - people now have much more SE frags but a lot less crystal frags - display order also needs fixing to return to descending order for totals and in the create potion screen.



#10 sohail94

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Posted 20 July 2018 - 09:56

I just tested it on the Break Down Items page and it looks to be giving the correct fragments?

From mary's image the SE frags are being added to the last total on the right - which uses to be SE frags but now has the picture for crytsalline frags, crystalline frags are being added to the the second to last total which used to be crystalline but is now labellled with the red icon for SE frags -- THIS order needs changing - the numbers are still correct - just the icon images have been swapped around.

 

As for the global -- before yesterdays update everything was working fine - the destroyer frag drops from Common up to Crystalline - no SE - some peoples logs were saying they got SE frags but from what I saw only crystalline went up, not SE.

After the update there was only a few hours left on the event so not much would have happened. 



#11 Alisa

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Posted 20 July 2018 - 13:29

I like this fragments swapping error. SE is harder to gain than crystal and now I have lots of SE:p

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#12 mary4ever

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Posted 22 July 2018 - 09:29

I just tested it on the Break Down Items page and it looks to be giving the correct fragments?

sorry hoof, as you can see in myscreenshots under BREAKDOWN the SE & Crystalline are NOT in the correct order (they are swapped) !!!

the SE frags should be the LAST ONES but as you can see in my previous screenshots the Crystalline frags are which is wrong !!!

 

sadly still when creating a potion or when breaking down items SE frags are used instead of Crystaline frags & vice versa :(


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#13 Josh1404

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Posted 22 July 2018 - 13:00

sorry hoof, as you can see in myscreenshots under BREAKDOWN the SE & Crystalline are NOT in the correct order (they are swapped) !!!

the SE frags should be the LAST ONES but as you can see in my previous screenshots the Crystalline frags are which is wrong !!!

 

sadly still when creating a potion or when breaking down items SE frags are used instead of Crystaline frags & vice versa :(

+1 SE frags and Crystalline frags are swapped around. Please fix this. All this is getting a bit ridiculous.

 

Updates are breaking more and more things each time. And then you don't even fix the problems.

 

Please sort this ASAP when you get in on Monday.


Edited by Josh1404, 22 July 2018 - 13:01.

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#14 JustConix

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Posted 23 July 2018 - 13:04

Hi All,

 

Sorry again for the confusion with the fragments and their ordering. We are currently looking into this issue and should hopefully have a fix very soon. 

 

Conix :)



#15 Josh1404

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Posted 23 July 2018 - 13:22

Hi All,

 

Sorry again for the confusion with the fragments and their ordering. We are currently looking into this issue and should hopefully have a fix very soon. 

 

Conix :)

Thank you. :)


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#16 disavow

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Posted 23 July 2018 - 16:44

Hi All,

 

Sorry again for the confusion with the fragments and their ordering. We are currently looking into this issue and should hopefully have a fix very soon. 

 

Conix :)

 

 

Hello Conix,

 

I want to point out that a couple of HCS have said a couple of times that it is an ordering issue.... No one cares if the order of the frags is mixed up a bit. That is NOT the concern. What the concern is, is that the QUANTITY of fragments is not reordered but the assignment of the fragments is.

 

It can be hard to see in the pictures posted above because the person didnt want to show how many frags they have..

 

When you look at your composing page. The far right had fragment NUMBER is really your SE frags count, the number of SE frags you have. The second from the right fragment NUMBER is your Crystalline frags. Those are where they are suppose to be and they are the real numbers..

 

The issue is that the label SE frags has moved under the Crystalline frag number, and the crystalline frag label has moved under the SE frag number.... and now because the label has moved it is taking SE frags out of the Crystalline NUMBER and it is taking crystalline frags out of the SE NUMBER. 

 

Potions start with Common frags and as they move up the tiers of fragments cost less and less. However by swapping the labels on the top two frags when you make potions it is taking 1 fragment from the crystalline NUMBER(calling it a SE frag) and taking 4-8 frags out of the SE NUMBER, calling it a crystalline frag.



#17 disavow

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Posted 23 July 2018 - 16:48

Here you can see that by reordering the label, SE frag and crystalline frag, It now seems like I have 59,000 SE frags and 3800 crystalline frags. 

 

If the labels are reordered so should be the original number of crystalline frags and SE frags.  

 

I really have 59,000 crystalline frags and 3800 SE frags. 

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#18 disavow

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Posted 23 July 2018 - 16:59

Please, please understand you have players that have been playing this game for over a decade coming to you in support tickets and posting on the forum. Highly qualified players that understand intricately how the game works. Asking you to fix an issue with the game that impacts us on a daily, if not hourly basis. Please dont dismiss it as a non issue.



#19 Josh1404

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Posted 24 July 2018 - 11:37

This is a really big part of the game that's broken.

 

How is this not being fixed yet?


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#20 Hoofmaster

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Posted 24 July 2018 - 11:38

Looking into this at the moment!




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