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stuck in loading after the new update


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#1 Blissy

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Posted 11 December 2014 - 16:05

I was having problems even getting the game to start so after several times trying I uninstalled and reinstalled the hc client.

 

now been trying to log on and this happens (see pic).   I sign in, click play to log on and it just sticks there even though I hear the game sounds of the character screen (the birds and water) as if I'm already in.

 

help :<, thanks.   meanwhile I'll keep trying.

 

[attachment=3067:Untitled.jpg]


Slow but steady wins the race or something like that.

I'm just taking it slow, not sure about the steady.

*Pre-Steam release Player*

*Joined Spring of 2014 *

 

 

 


#2 Jorlas

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Posted 11 December 2014 - 16:07

Same issue, currently troubleshooting myself.



#3 Draegor

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Posted 11 December 2014 - 16:07

Exact same issue...  For both client and browser versions of the game

 


Edited by Draegor, 11 December 2014 - 16:08.

936275.png


#4 Blissy

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Posted 11 December 2014 - 16:10

well at least we know some of us are having this issue and it's not just the client though I been exclusively using the hc client for months now so really like to continue using it.  if the problem is also with the browser then hope the devs see's this and fixes or tells us how to fix it.


Slow but steady wins the race or something like that.

I'm just taking it slow, not sure about the steady.

*Pre-Steam release Player*

*Joined Spring of 2014 *

 

 

 


#5 livingtarget

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Posted 11 December 2014 - 16:10

Could I get a log file please? It can be found in:

 

\Steam\steamapps\common\Eldevin\log.txt
or
C:\Program Files\Eldevin\log.txt
C:\Program Files (x86)\Eldevin\log.txt


#6 Jorlas

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Posted 11 December 2014 - 16:11

Hey moving windows in the window has some awesome effects, not playable yet though



#7 Jorlas

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Posted 11 December 2014 - 16:16

Posted in 2 threads, i put the log in the other

 

https://forums.hunte...gin-jar-client/



#8 Blissy

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Posted 11 December 2014 - 16:24

uhm yah guess we do have two going,  should I post my log as well. I posted one line from it in the other thread :

 

<11:13:00:836> MESSAGE [bjd->y: 195] Animator stopped: false

 

because that seems to be a clue to the issue.  wasn't sure you wanted another huge log of text with another full log?

 

update: tried as well in browser and same thing. 


Edited by Blissy, 11 December 2014 - 16:28.

Slow but steady wins the race or something like that.

I'm just taking it slow, not sure about the steady.

*Pre-Steam release Player*

*Joined Spring of 2014 *

 

 

 


#9 Seako

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Posted 11 December 2014 - 16:33

Here goes my addiction



#10 Tom92

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Posted 11 December 2014 - 16:48

Here goes my addiction

Haha :) TR when I get on bud?



#11 Seako

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Posted 11 December 2014 - 16:49

Haha :) TR when I get on bud?

If eldevin decides to work for me sure , and uhh i saw your Sales post i'll let you know later what im interrested in.



#12 ramierz

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Posted 11 December 2014 - 16:53

same problem here, any idea to fix it..?

 

my log in case need it

--------------

 

Version information loaded successfully
Header loaded successfully
Checksum loaded successfully
Loader is up to date
Library Path: E:\Program Files (x86)\Steam\SteamApps\common\Eldevin
Attempting to update misc. libraries.
Local Cache: true
Net Cache: false
Updated Temporary Directory
<08:44:37:215> MESSAGE [c->a: 27] Native Path: native
Found library: steam_api64
Found library: EldevinSteam64
<08:44:37:219> MESSAGE [GBApp-><init>: 36] Attempting to initialise Steam
<08:44:37:289> MESSAGE [GBApp-><init>: 36] Steam initialised successfully
<08:44:37:290> MESSAGE [GBApp-><init>: 38] init Steam Achievements
<08:44:41:246> WARNING [g->d: 38] Hardware attempt: 1
<08:44:41:322> MESSAGE [g->d: 38] Success on hardware attempt: 1
<08:44:42:590> MESSAGE [NativeConstructorAccessorImpl->newInstance0: -2] Launching Newt
<08:44:42:590> MESSAGE [e->start: 100] Start
<08:44:43:058> MESSAGE [bit->u: 176] Initialising
<08:44:43:058> MESSAGE [c->c: 307] Internal resize request [1024x600]
<08:44:43:058> MESSAGE [GBSteamNativeCallbackHandler->authenticationSuccessCallback: 17] Authentication callback indicated success!
<08:44:46:069> MESSAGE [ddl->b: 116] Login call 6
<08:44:52:777> MESSAGE [dgp->a: 67] Login call 7
<08:44:54:573> MESSAGE [ddn->c: 91] Login call 8


#13 Mojawk

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Posted 11 December 2014 - 17:39

We're looking into it, hopefully we'll have a resolution soon.


John Stewart
Chief Operations Officer


#14 Seako

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Posted 11 December 2014 - 17:41

We're looking into it, hopefully we'll have a resolution soon.

Great to hear , Hopefully it will be working soon again need to please my addiction



#15 Wiivja

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Posted 11 December 2014 - 17:47

When i get to char screen it crashes cant change chars



#16 livingtarget

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Posted 11 December 2014 - 17:58

Hey we have found the problem we will look into deploying a fix asap



#17 ZooksterGaming

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Posted 11 December 2014 - 18:01

Decided to log and try story TR. Thinking any potential bugs would be fixed by now. But I have the very same problem :)


91ig7l.png

| Zook (45) Prophet | Arumat (45) Warrior | Samoorai (45) Templar |

| Crystal Cutting - 45 | Farming - 40 | Fishing - 23 | Foraging - 45 | Forestry - 45 | Prospecting - 45 | Skinning - 45 |

| Alchemy - 45 | Armorsmithing - 45 | Cooking - 45 | Jewelry - 45 | Leatherworking - 45 | Tailoring - 45 | Weaponsmithing - 40 |


#18 Wiivja

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Posted 11 December 2014 - 18:03

crashed 5 times in row in char select screen for me



#19 Wiivja

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Posted 11 December 2014 - 18:21

Running diagnostics.
Hunted Cow Cache: Found
Can write to cache: Yes
Write to preferences: Yes
Read from preferences: Yes
Remove from preferences: Yes
Requesting Version Information...
Version information loaded successfully
Retrieving Checksums...
Checksums File: Found
Retrieving Loader...
Loader: Found
Socket Connection: Unable to connect
java.net.ConnectException: Connection refused: connect


#20 livingtarget

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Posted 11 December 2014 - 18:21

We are doing a critical update to fix some players not being able to load in the game due to a corrupt model file. Downtime should be minimal hopefully smile.png




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