Hi there.
We need you to put in Support tickets:
Is this the App, on Browser or both?
Detail what you are doing in game.
The time and date the slow down occured.
What browser you're using.
What scripts are installed.
Where you are geographically.
We need as much data as you can provide because we're just not seeing it here. I'm not saying it ain't happening, I'm saying whatever is causing it for you is something we're not seeing. We need data from you to know where to look. "It's lagging!" simply is not helpful.
~ Grim
You dont experience the lag like we do because you are on the network - take a labtop to the coffee shop and try playing...