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Getting Kicked Out of Game


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#1 ZooksterGaming

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Posted 14 February 2014 - 10:34

Getting kicked out of game over and over. When I relog I have an extremly high ping. Others seem to ahve the same issues.

Atm all Im doing is tanning Sturdy Leather.

This is on EU server. Not sure if the problem occurs for the two other servers.


91ig7l.png

| Zook (45) Prophet | Arumat (45) Warrior | Samoorai (45) Templar |

| Crystal Cutting - 45 | Farming - 40 | Fishing - 23 | Foraging - 45 | Forestry - 45 | Prospecting - 45 | Skinning - 45 |

| Alchemy - 45 | Armorsmithing - 45 | Cooking - 45 | Jewelry - 45 | Leatherworking - 45 | Tailoring - 45 | Weaponsmithing - 40 |


#2 Mojawk

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Posted 14 February 2014 - 11:03

Can you let us know if this issue occurs for you on another server? Are you receiving any error message?


John Stewart
Chief Operations Officer


#3 ZooksterGaming

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Posted 14 February 2014 - 12:21

No error messages at all.
And never tried any other server.
Its fine now tho, havent had this problem for about an hour.


91ig7l.png

| Zook (45) Prophet | Arumat (45) Warrior | Samoorai (45) Templar |

| Crystal Cutting - 45 | Farming - 40 | Fishing - 23 | Foraging - 45 | Forestry - 45 | Prospecting - 45 | Skinning - 45 |

| Alchemy - 45 | Armorsmithing - 45 | Cooking - 45 | Jewelry - 45 | Leatherworking - 45 | Tailoring - 45 | Weaponsmithing - 40 |


#4 Gernuss

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Posted 14 February 2014 - 16:18

Whatever it is, seems to be back. I'm getting kicked out every couple of minutes and having huge amounts of lag. EU Server.

:\>ping www.eldevin.com

Pinging eldevin.com [162.159.243.205] with 32 bytes of data:
Reply from 162.159.243.205: bytes=32 time=66ms TTL=56
Reply from 162.159.243.205: bytes=32 time=66ms TTL=56
Request timed out.
Request timed out.

Ping statistics for 162.159.243.205:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 66ms, Maximum = 66ms, Average = 66ms
:\>tracert www.eldevin.com

Tracing route to eldevin.com [162.159.243.205]
over a maximum of 30 hops:

  1     1 ms     <1 ms     2 ms  xxx.xxx.xxx.xxx
  2    48 ms    59 ms    50 ms  87.186.224.166
  3    50 ms    49 ms    54 ms  217.0.86.26
  4    63 ms    61 ms    79 ms  217.239.39.14
  5    67 ms     *      110 ms  80.156.161.46
  6    64 ms    68 ms    62 ms  xe-1-1-3.r20.frnkge04.de.bb.gin.ntt.net [129.250
.5.221]
  7   112 ms    69 ms    72 ms  ae-1.r23.amstnl02.nl.bb.gin.ntt.net [129.250.3.1
79]
  8    68 ms    71 ms    74 ms  ae-1.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.1
47]
  9    74 ms    67 ms    74 ms  xe-4-0-5.ar1.ams3.nl.nlayer.net [69.22.139.202]

 10     *        *        *     Request timed out.
 11    90 ms    73 ms    69 ms  162.159.243.205

Trace complete.

The site is also being extremely slow to load. I can go to other sites and online games without an issue.


Edited by Gernuss, 14 February 2014 - 16:23.


#5 Honza

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Posted 14 February 2014 - 16:39

I had ping to EU server (real game server, not web server) going from 800ms + up to packet loss for a while, then it got restored to comfortable 40ms and seems to hold on that steadily now. tracert was showing okay ping up to 11 hops and then spike on 12th hop being EU server.



#6 ZooksterGaming

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Posted 16 February 2014 - 16:46

Would like to bump this. As I have the same problem again.

Extremely lag and high ping. Getting kicked shortly after the lag starts. But also gets kicked without any lag from time to time.

And now I cant log in at all.


91ig7l.png

| Zook (45) Prophet | Arumat (45) Warrior | Samoorai (45) Templar |

| Crystal Cutting - 45 | Farming - 40 | Fishing - 23 | Foraging - 45 | Forestry - 45 | Prospecting - 45 | Skinning - 45 |

| Alchemy - 45 | Armorsmithing - 45 | Cooking - 45 | Jewelry - 45 | Leatherworking - 45 | Tailoring - 45 | Weaponsmithing - 40 |


#7 Veronique

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Posted 16 February 2014 - 16:50

Same here :(
 


Find me In game  Veronique (ranger) Vero (mage) Miss_V (warrior)

 


#8 gogsy

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Posted 16 February 2014 - 16:51

Same here.


Same here.


Same here.


FREE THE SOCIALIST ONE


#9 GodKent

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Posted 16 February 2014 - 16:53

Yep saying servers are offline for me, can't get back in now.

 

Kicked me out during a TR run as the Tank...not good timing at all.


Edited by GodKent, 16 February 2014 - 16:53.


#10 Honza

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Posted 16 February 2014 - 16:53


Tracing route to terra.eldevin.com [95.85.63.22]
over a maximum of 30 hops:

  1     1 ms     *       <1 ms  192.168.1.1 
  2     *        *        *     Request timed out.
  3     9 ms     *       10 ms  ip-86-49-52-193.net.upcbroadband.cz [86.49.52.193] 
  4    11 ms     *        8 ms  cz-prg02a-ra2-vla2006.net.upc.cz [84.116.222.185] 
  5     9 ms     *       10 ms  cz-prg01a-ra1-ge-0-0-0-v50.aorta.net [213.46.172.18] 
  6    10 ms     *       12 ms  prag-bb1-link.telia.net [213.155.131.62] 
  7    24 ms     *       29 ms  hbg-bb1-link.telia.net [62.115.136.56] 
  8    36 ms     *       39 ms  adm-bb3-link.telia.net [62.115.136.46] 
  9    37 ms     *       34 ms  adm-b4-link.telia.net [213.155.137.203] 
 10     *     1244 ms     *     digitalocean-ic-304182-adm-b4.c.telia.net [213.248.84.118] 
 11     *        *      532 ms  95.85.0.238 
 12     *        *      543 ms  terra.eldevin.com [95.85.63.22] 

Trace complete.


Tracing route to eldevin.com [162.159.244.205]
over a maximum of 30 hops:

  1    <1 ms     *       <1 ms  192.168.1.1 
  2     *        *        *     Request timed out.
  3    10 ms     *        8 ms  ip-86-49-52-193.net.upcbroadband.cz [86.49.52.193] 
  4     9 ms     *       10 ms  cz-prg02a-ra2-vla2006.net.upc.cz [84.116.222.185] 
  5    10 ms     *        9 ms  cz-prg01a-ra1-ge-0-0-0-v50.aorta.net [213.46.172.18] 
  6    12 ms     *       10 ms  cloudflare-ic-154352-prag-b3.c.telia.net [80.239.194.86] 
  7    10 ms     *       13 ms  162.159.244.205 

Trace complete.


Pinging 95.85.63.22 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1242ms TTL=52
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1251ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1214ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=455ms TTL=52
Reply from 95.85.63.22: bytes=32 time=988ms TTL=52
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1254ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=418ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1255ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1239ms TTL=52
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1229ms TTL=52
Reply from 95.85.63.22: bytes=32 time=465ms TTL=52
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1244ms TTL=52
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1244ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=516ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1247ms TTL=52
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1249ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=530ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1229ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=426ms TTL=52
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1028ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 95.85.63.22: bytes=32 time=501ms TTL=52
Reply from 95.85.63.22: bytes=32 time=1249ms TTL=52
Request timed out.
Reply from 95.85.63.22: bytes=32 time=1233ms TTL=52



#11 ZooksterGaming

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Posted 16 February 2014 - 16:54

Seems to be EU server!
Refreshed page and tried US, it let me log on.


91ig7l.png

| Zook (45) Prophet | Arumat (45) Warrior | Samoorai (45) Templar |

| Crystal Cutting - 45 | Farming - 40 | Fishing - 23 | Foraging - 45 | Forestry - 45 | Prospecting - 45 | Skinning - 45 |

| Alchemy - 45 | Armorsmithing - 45 | Cooking - 45 | Jewelry - 45 | Leatherworking - 45 | Tailoring - 45 | Weaponsmithing - 40 |


#12 gogsy

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Posted 16 February 2014 - 16:57

Did the same as Zook . Oceanic and US servers ok.


FREE THE SOCIALIST ONE


#13 Veronique

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Posted 16 February 2014 - 17:01

Yep saying servers are offline for me, can't get back in now.

 

Kicked me out during a TR run as the Tank...not good timing at all.

Come over to the US :) 


Find me In game  Veronique (ranger) Vero (mage) Miss_V (warrior)

 


#14 Honza

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Posted 16 February 2014 - 17:08

issue seems to be resolved:
 

Pinging 95.85.63.22 with 32 bytes of data:

Reply from 95.85.63.22: bytes=32 time=40ms TTL=52
Reply from 95.85.63.22: bytes=32 time=40ms TTL=52
Reply from 95.85.63.22: bytes=32 time=37ms TTL=52
Reply from 95.85.63.22: bytes=32 time=40ms TTL=52
Reply from 95.85.63.22: bytes=32 time=40ms TTL=52
Reply from 95.85.63.22: bytes=32 time=38ms TTL=52
Reply from 95.85.63.22: bytes=32 time=39ms TTL=52



#15 Zorg

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Posted 16 February 2014 - 18:21

Good good, I'll be keeping an eye on it for the night.


~ Chief Technical Officer
Wayne 'Zorg' Robinson


#16 ZooksterGaming

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Posted 16 February 2014 - 18:31

Happend once on US as well. But no lag before or after it. (Maybe an hour ago)
Others was mentionning getting kicked too at the same time.


91ig7l.png

| Zook (45) Prophet | Arumat (45) Warrior | Samoorai (45) Templar |

| Crystal Cutting - 45 | Farming - 40 | Fishing - 23 | Foraging - 45 | Forestry - 45 | Prospecting - 45 | Skinning - 45 |

| Alchemy - 45 | Armorsmithing - 45 | Cooking - 45 | Jewelry - 45 | Leatherworking - 45 | Tailoring - 45 | Weaponsmithing - 40 |



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