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JustConix

Member Since 16 Jan 2018
Offline Last Active Jun 29 2023 15:05

Posts I've Made

In Topic: App Update v1.2.2!

22 November 2022 - 11:23

Any chance you can update the app to allow notifications for iPhone 14? Current iOS of 16.1.1.

Hi Tilley,

 

We are sorry you are still having issues with this. We are still not seeing any reason for this to be happening, all our tests have worked without issue. The only thing I can think is that the permissions check was declined at some point? Can I get you to clear the cache and app storage then relaunch the game to see if the permissions popup appears? 

 

Outside of this, I'm afraid we do not have any other ideas what could be causing this. Have you tried contacting iOS support to see if they can offer any advise?

 

~Conix


In Topic: App Update v1.2.2!

21 November 2022 - 10:42

Thanks for the continued updates.

 

Would really like to see cost of making potion on first composing page.

Hi sweetlou,

Potion creation cost is already on the first page. It is just above the duration button. Hope this helps.

 

 

don't know if this was posted before, but here it goes. when i'm on the app and i accept an offer from the FSP market, the listings do not refresh anymore and shows me an empty page

Hi acvila,

 

We were not aware of this issue, but thank you for reporting. We will look into this and see if we can find a fix before the next update.
 

 

cool, how do i turn off the bounty notifications?

Hi PointyHair,

 

It would seem that we missed this option (Along with the options to disable Ladder resets and GVG started notifications). We apologise for the inconvenience here but will make sure to have them in the next update.

 

 

 

Thanks to everyone who has posted feedback on this newest update.

Happy Hunting Everyone.
~Conix


In Topic: Game Updates!

29 August 2022 - 06:52

Hi all,

 

We are aware of the send potions issue and we are looking into this. For the time being, we can only apologise for the inconvenience as we look into this issue.

 

~Conix


In Topic: Game Updates!

26 August 2022 - 14:20

"You can no longer forge items that you are wearing, is this by design?" 

This sounds like a bug to me, would you be able to provide more details on what is happening and we can look into this.

 

Hi again PointyHair,

 

No need to provide any extra information on the forge issue. I have tested this and confirmed it. We are looking into this now and will hopefully have a fix for it soon.

 

~Conix


In Topic: Game Updates!

26 August 2022 - 08:57

The updates to trade/secure trade/hell forge are most welcome, thank you.

Can you do crafting and store items as well?

It would have been nice if the notification had details of this change.

Can you either highlight items in secure trade or have a filter to hide them?

You can no longer forge items that you are wearing, is this by design?

Would it be possible to highlight or filter perfectly crafted items?

Hi PointyHair,

 

Thank you for the feedback. I will pass along these suggestions to Hoof and see what he says. I do have a few questions regarding some of them if you are happy to provide more information.

"It would have been nice if the notification had details of this change."

Can you explain what you mean by this? What details are you wanting to see in the notifications?

 

"Can you either highlight items in secure trade or have a filter to hide them?"

What items is it you are wanting highlighted/filtered here?

 

"You can no longer forge items that you are wearing, is this by design?" 

This sounds like a bug to me, would you be able to provide more details on what is happening and we can look into this.

 

Thanks again for the suggestions and feedback here, Further information on the above points would be most helpful, but I am more than happy to take your comments to Hoof and see what he says.

 

~ Conix


New to the game and haven't really touched PvP aside from knocking people on the head for a daily quest once, but I'm getting PvP ladder reset notifications on my phone every couple of minutes. I had 62 notifications when I woke up last night. I didn't see it in the app settings, but is there a way to turn these notifications off? 

 

Hi Venzzo,

 

Sorry for the notification spam here. This was a bug our end and has now been resolved. You will now only see the notification now when it is relevant.

 

As Penny has said above, notifications can be turned off within the apps notification settings, however, as this is a new notification, these settings do not yet include this toggle. We are currently working on a new update that will allow them to be turned off. Sorry for the inconvenience with this and for the notification spam the other night.

 

~Conix


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