21 replies to this topic

[Scott]

If you are having issues with the merge, please post here/mail me in-game

[smokey11]

halp or help lol

[Scott]

halp or help lol

Halp Tried to make it more.. less formal, Just looks like a typo

[Kruxx]

Still waiting on my validation e-mail for a few days, and stuck with a limited Legacy account. I know you already know, just thought I'd remind everyone...

[HappyDays]

ok

[Scott]

Jobu , your account should be fixed now

[chris31]

this was a pain took me damn near 2 days just to log in :/ but all is good now.

[Zorg]

this was a pain took me damn near 2 days just to log in :/ but all is good now.

Why did it take you 2 days?

[K3nny]

use the email to log in is annoying coz i dont use tht email anymore xD cant we just stick to the usenames to log in

[LowCal]

having problems with the validation email :'(

[Alphawolf]

Email is validated. Account is merged. Password is correct, but it will not allow me to get onto legacy, everytime i try to log in, it send me to the merge page and then it just says account has already been merged.

[Scott]

use the email to log in is annoying coz i dont use tht email anymore xD cant we just stick to the usenames to log in

You can always change your email to login bygoing to support on the HCS Toolbar at the top and creating a support ticket.

having problems with the validation email :'(

Click re-send and then check every one of your email folders (Inbox, spam, Junk) - It will be hiding! If not then we go to plan B and try another way for you to get validated

Email is validated. Account is merged. Password is correct, but it will not allow me to get onto legacy, everytime i try to log in, it send me to the merge page and then it just says account has already been merged.

Ooo, ok you should just have to login to HCS website first, then just click account -> Legacy, this should log you in?

[Alphawolf]

i tried this, it says the game legacy isnt merged with my account, but i forsure did it yesterday lmfao. hence why its not letting me merge it again....

[Scott]

i tried this, it says the game legacy isnt merged with my account, but i forsure did it yesterday lmfao. hence why its not letting me merge it again....

Your account is being fixed now, if you contact me via HCS Mail/Legacy Chat or scott@legacy-game.net I will explain the actions taken.

[Bigmick]

Wont let me merge sent in a ticket before I found this thread

[Scott]

Hi Bigmick, if you read this before HCS/Zorg get to you, could you email me (scott@legacy-game.net) I'd like to go through a few troubleshooting issues that may work for you!

[Bigmick]

cheers Scott,email sent.

[Litlesaint]

I used a wrong email now I cant do anything when playing the game can anyone help the email I need to use is
tony-newman@hotmail.co.uk thanks

[Scott]

Create a HCS Support ticket Litlesaint. You'll find that on the tool bar above.

[Dragonwolf]

If you are having issues with the merge, please post here/mail me in-game

Been trying to merge for two days now and keep getting fatal error when i use code sent. I am player Dragonwolf, name Barry Carter, email jbcarter62@hotmail.com . Please fix