Jump to content

Photo

games crashes after update


  • Please log in to reply
6 replies to this topic

#1 rob49841

rob49841

    New Member

  • New Members
  • Pip
  • 1 posts

Posted 11 March 2019 - 15:55

After update today  (windows version) when i start game after about 30 seconds it crashes - please fix!



#2 The Guild

The Guild

    New Member

  • New Members
  • Pip
  • 2 posts

Posted 11 March 2019 - 16:24

Yep exactly the same problem.  So what will be the state of my base, troops, number shards etc if I ever get back into my account ????!!!!



#3 giveitback

giveitback

    New Member

  • New Members
  • Pip
  • 1 posts

Posted 11 March 2019 - 16:31

Same problem here too.  I want my game back or my money back.



#4 BigGrim

BigGrim

    Content Designer

  • Administrators
  • PipPipPip
  • 8,882 posts
  • Badge

Posted 11 March 2019 - 16:49

Hi there guys,

Operation: New Earth support is provided at the link below:

https://opnewearth.z...us/requests/new

Zue will be able to help.

~ Grim

#5 The Guild

The Guild

    New Member

  • New Members
  • Pip
  • 2 posts

Posted 11 March 2019 - 20:50

ignore the link above it sends you to a 'submit question' site.

 

You need to first update windows but that is not enough. then you need to update the app itself. 

Just bing 'update apps in windows' for the process



#6 BigGrim

BigGrim

    Content Designer

  • Administrators
  • PipPipPip
  • 8,882 posts
  • Badge

Posted 12 March 2019 - 10:11

Hi there.

Don't ignore the link, it's the place to go to get Support.

~ Grim

#7 Shania Scott

Shania Scott

    New Member

  • New Members
  • Pip
  • 1 posts

Posted 13 March 2019 - 14:15

I sent another ticket in on the support link. My problem is I've uninstalled and reinstalled the game and can't get back to my original game. Please help. I don't want to start over.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Font:
Arial | Calibri | Lucida Console | Verdana
 
Font Size:
9px | 10px | 11px | 12px | 10pt | 12pt
 
Color: