4 replies to this topic

[BalianRW]

For quite some time now I have not been getting notification e-mails from topics that I have subscribed to.  I have recently discovered that I was having the same problem with another site.  I've recently figured out how to resolve the problem with the other site, and I would like to try the same thing here.  What I had to do was put the e-mail address that the notification e-mail was coming from (i.e. notification@forum.fallensword.com) in my contacts list and the e-mails started coming through.  What I need to know is the e-mail address that sends the notifications of new posts in subscribed forums.

 

Thanks,

 

[cyrus7]

I don't know the address* since I don't have any topic subscriptions, but I do have a suggestion for you.  Have you checked your spam folder to see if the notifications are in there?  Then you would be able to see the address to add to your contacts list.

 

 

*If nothing else, you could try adding "noreply@huntedcow.com", because they have sent things through that in the past.

[BalianRW]

Yes, have checked Spam folder.  Nothing there.  I believe that the problem is that the HCS e-mail domain has gotten into the gmail ISP filter list, so the e-mails are getting dumped before they even get to my inbox.  I believe that if I have a particular e-mail address as one of my contacts, it will get through (even if it would have otherwise been dumped).  Recently I had this problem with my Disney Movie Club account.  I had lost my password and was trying to retrieve it by having them send me the temp link via e-mail.  Did this several time over the period of a week, and never once received an e-mail.  Then I talked with them on the phone and added the specific e-mail address as a contact, tried retrieving the password again, and within 10 minutes I had the e-mail.  I suspect the exact same thing is happening here.

 

So back to my original question.  Can anyone give me the e-mail address that the forum post notifications are sent from.   

 

Thanks.

[BalianRW]

Is anyone getting notifications from the Forum?  All I need is the e-mail address that they are sent from.  Please.

[BigGrim]

Hey there.

 

Ensure that

 

info@huntedcow.com

 

is a trusted source. If that does not work, get back to us.