23 replies to this topic

[Edith3000]

Hi Edith,

 

Would you be able to clarify if this issue is with the ad player, or with the game itself? If its with the ad player then I am afraid there is nothing we can do. We use a service to display ads in game and as a result we have no control over how it works. If this is however an issue with the app then we can look into it, would you be able to provide more details on which back button you are referring to? If you have steps we can follow then that will help us find the issue. Any screenshots you may be able to provide us would be really helpful too!

 

~Conix

Hi Conix, I'm afraid I can't identify this myself, but regarding the back button, I am referring to my handset's back button. So once the ad's timer ends, I could earlier use my phone's back button to exit the ads. Now I need to press the cross symbol that appears in the corner. Not a big deal per se, but just a bit inconvenient with folks who have giant fingers

 

How does everyone exit the ads? (And come to think of it, I never figured out how to exit the app itself either. Lol)

[JustConix]

Hi Conix, I'm afraid I can't identify this myself, but regarding the back button, I am referring to my handset's back button. So once the ad's timer ends, I could earlier use my phone's back button to exit the ads. Now I need to press the cross symbol that appears in the corner. Not a big deal per se, but just a bit inconvenient with folks who have giant fingers

 

How does everyone exit the ads? (And come to think of it, I never figured out how to exit the app itself either. Lol)

 

Hi Edith,

 

I'm afraid that is the ad popup itself that is controlled by the service I mentioned previously. We do not have any control over the built in android buttons when this is on display. We are sorry we are not able to help with this issue.

 

As for exiting the app, do you mean logging out or closing the app? The log out button can be found at the bottom of the main menu panel. if you are wanting to just close the app and return to your android home screen, you can swipe up from the bottom of the screen to reveal the android buttons to do so. We have realised this is not overly clear so we are going to add a button to exit the app to the main menu to make this easier.

 

~Conix

[Onifighter]

I've noticed that Private Message is not working in the App (while in the Browser version, the section to view sent messages doesn't display the messages).

[JustConix]

I've noticed that Private Message is not working in the App (while in the Browser version, the section to view sent messages doesn't display the messages).

 

Hi Onifighter,

 

Thank you for letting us know about this issue, we are looking into why this is happening and we hope to have it resolved soon. Please keep an eye on this forum as we will update you here when it is resolved.

 

~Conix