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Crashes to Black Screens


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#1 Mojawk

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Posted 10 November 2016 - 13:21

Hey guys,

 

As you probably know we've had some users crashing this week, what would be really useful to us if you could post what device you are currently running the game on, and what action you are performing with it crashes. Our team is working hard to resolve this asap.


John Stewart
Chief Operations Officer


#2 Black Heart Forumer

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Posted 12 November 2016 - 05:11

Yeah hi there, i have experienced some of the crashing and its on ios software. Mainly occurs on poor internet connection and deployments for me, thats only time crashing occurs. 



#3 blacqmath

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Posted 17 November 2016 - 15:30

I get crashed every time I tap the free shard video button. I'm on iOS.

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#4 urie

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Posted 20 November 2016 - 02:08

Hey guys,

 

As you probably know we've had some users crashing this week, what would be really useful to us if you could post what device you are currently running the game on, and what action you are performing with it crashes. Our team is working hard to resolve this asap.

gow



#5 Mojawk

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Posted 24 November 2016 - 10:09

Hey guys,

 

This should now be fixed, if you experience any more crashes please let us know!


John Stewart
Chief Operations Officer



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