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Server Issues


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#1 Zorg

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Posted 20 November 2013 - 22:26

Our network and sites have been up and down a bit recently. The first night of down time was due to our network coming under DDoS (Distributed Denial of Service) attack. Where multiple computers around the world with Viruses / Trojans were used to overwhelm our network. This type of attack is only designed to disrupt service and none of the data on our servers was ever at risk.

 

We now tunnel our connections through a service called Cloudflare, which both increases the performance of our websites and protects against attacks like the one we experienced.

 

The past two days were spent re-organizing and strengthening our network against similar attacks in the future and we do not foresee it being a problem again. Apologies for any down time or login problems you have experienced during this time.


~ Chief Technical Officer
Wayne 'Zorg' Robinson


#2 aa0007

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Posted 20 November 2013 - 22:35

Thanks for letting us know.



#3 maf22

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Posted 20 November 2013 - 22:36

thanks for the update  and good job getting the game back up



#4 j3k

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Posted 20 November 2013 - 22:36

thanks for the update


fallen-sword-logo.jpg

 

I am a merchant. If I'm not ripping you off, then I'm not doing my job! ~Gomezkilla


#5 tharzill

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Posted 20 November 2013 - 22:39

Thanks for the update. I still have a problem with profile pages taking a long time to load. 



#6 krypt118

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Posted 20 November 2013 - 22:45

Everytime i click on the forum link in game i get an error message.

Oops! Google Chrome could not find forum.fallensword.com

is this part of what happen?  



#7 stimpysam

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Posted 20 November 2013 - 22:47

Thanks for the update, Zorg. And thank you, HCS team, for everything you've done so we can continue to happily play your games. All seems to be working fine now :)



#8 Hoofmaster

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Posted 20 November 2013 - 22:47

Everytime i click on the forum link in game i get an error message.

Oops! Google Chrome could not find forum.fallensword.com

is this part of what happen?  

 

The link is just incorrect - we'll get that fixed tomorrow :)



#9 iTzBiLL

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Posted 20 November 2013 - 22:47

Thanks for the update.


BiLL2.png


#10 Davros81

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Posted 20 November 2013 - 22:50

Nice one on fixing the issues, shame this was forced upon you :(



#11 wil72

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Posted 20 November 2013 - 22:53

Greatly appreciate the effort made to get things up and running again. Cheers to the team at HCS.

 

 

wil72.



#12 Woopydoo

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Posted 20 November 2013 - 22:53

Much appreciated that you sorted it out and found a solution to hopefully stop it happening again, Cheers. B)

 

Well done all.



#13 GreyWolf5

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Posted 20 November 2013 - 23:25

A big thanks for the update on things and an even bigger thanks for fixing the problem.  Will keep our fingers crossed that all the hard work will keep things safe & up and running.



#14 Zennaro

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Posted 20 November 2013 - 23:29

:-)

 

Virtually yours,

Zennaro



#15 thering66

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Posted 20 November 2013 - 23:39

Man, i wasted an epic potion and a few fsps on buffs because of this, I'm just glad you guys were able to take care of it.

 

i was so scared of losing FS :(



#16 Kendiosa

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Posted 20 November 2013 - 23:47

Thanks for the update. Good to know this shouldn't happen so easily in the future. 



#17 Egami

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Posted 20 November 2013 - 23:56

Well, it's always a positive to make things better. (o0

 

Now please be sure to ban all the "weenies" that end up complaining and begging for things.

 

Yes, I purposely used the word "weenies" because I believe that's a word that even those under 13 and whose parents are not properly monitoring them as outlined in the FS User Agreement can stomach without having... lol... a cow.

 

Hope the stress is over, let's get back to gaming... Prosperous smacking everybody! (o0



#18 Jonathan69

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Posted 21 November 2013 - 00:00

thanks hcs for your continued  hard work , as for me i think nothing is owed to use for the down time . you guys & gals do allot for us & we are thank full .... you rock :)



#19 Undjuvion

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Posted 21 November 2013 - 00:12

i like that you have a name for the attack but i like mine better 'dumb dunderheads overloading servers' or at least that is how i shall remember it in "weenie" words :P



#20 rikk1

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Posted 21 November 2013 - 00:12

Thank you for the update.




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