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UM HELP???


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#1 HaruHaru

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Posted 30 August 2010 - 19:55

I tried logging into my FS account and apparently HCS decided to change everyone's passwords on us. I've sent the email password change request but I haven't received it and I can't log into the Support center BECAUSE YOU CHANGED MY PASSWORD!!! So can you please restore my password because I would like to log into FS now.

#2 EdTheHead

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Posted 30 August 2010 - 23:07

this has happened before while the site may be up the passwords are blocked until they are done fixing or updating what their doing, I'm sure like last time the passwords will work again when their ready to let everyone back on.

#3 ss_vcompton

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Posted 30 August 2010 - 23:19

Nope some ppl can get on. But you got to reset your password with the link I cant cause that email address died.

Im locked out of Fallen Sword all together. Im at max stam too was ready to hunt tonight.

#4 HaruHaru

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Posted 30 August 2010 - 23:33

I tried the reset but I'm not getting an email TO reset it. We were supposed to get 24 hours to update our preferences for our emails for this but they only gave us 4 when most people weren't even online yet.

#5 ss_badlands1

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Posted 31 August 2010 - 06:07

I tried logging into my FS account and apparently HCS decided to change everyone's passwords on us. I've sent the email password change request but I haven't received it and I can't log into the Support center BECAUSE YOU CHANGED MY PASSWORD!!! So can you please restore my password because I would like to log into FS now.


does this look like a fs forum ??

#6 BigGrim

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Posted 31 August 2010 - 10:15

Hi there.

This issue is being dealt with by Support and on the Sword forums.

~ Grim



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