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[SOLVED] Problem - Loading Spash...


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#1 Roy

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Posted 07 April 2013 - 18:49

Did the things written on " Guide: Clearing your jave cache", but did not solve my problem, don't even know if they are related.

 

Take a look at the print screen.

 

Have been like this for around 50 minutes, no changes. It happened after ended the tutorial.

 

35jcchk.jpg

 

 

 

 



#2 LordExin

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Posted 07 April 2013 - 18:55

same problem here, i just dont know what to do ... :///



#3 Neon

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Posted 07 April 2013 - 19:02

Did the things written on " Guide: Clearing your jave cache", but did not solve my problem, don't even know if they are related.

 

Take a look at the print screen.

 

Have been like this for around 50 minutes, no changes. It happened after ended the tutorial.

 

35jcchk.jpg

You might not have the latest version of Java installed. Try it http://java.com/en/download/index.jsp


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My YouTube Channel - Click Here

 

 

 


#4 Roy

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Posted 07 April 2013 - 19:30

Yep, download the latest version and still did not work. Tried it on I.E, Mozila and Chrome, same on all of them.



#5 cowboy

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Posted 07 April 2013 - 19:47

Hmm, we use cloud based storage for all the resources. Perhaps the one you link to geographically has some missing (not really our fault, the company we use's system). We may need to look at trying to re-link you elsewhere or at least test for these problems ourselves manually as a safety measure in future, but it seems very rare and it may not even be the problem in your case. For now I'm not sure I have a solution, besides trying again.


Glenn Murphy (cowboy)
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#6 Garokor

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Posted 07 April 2013 - 20:02

Exactly the same issue here => I am located in france.

 

Randomly it seems that some resources are not found on your cloud and it loop then freeze...

 

Hope it helps :)

 

Garokor



#7 Caede

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Posted 07 April 2013 - 20:12

Same problem.

 

Located in holland.

Simply freshing seems to help, but only once in a 100



#8 Roy

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Posted 07 April 2013 - 20:41

I am in São Paulo, Brazil. And still not solved, all i could do so far was play the tutorial (the one the guy die at a monster hand and you run to the portal). If you guys solve it please tell me how to, since I really want to play the game.



#9 Roy

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Posted 08 April 2013 - 16:34

Just updating. Worked now, but here on my office, at home did not work yesterday. Here is an dsl cable conection, at home is a radio conection, will try again at home by the night and post here again.



#10 Roy

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Posted 09 April 2013 - 01:20

Not working at home again, any ideas?



#11 Garokor

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Posted 09 April 2013 - 18:13

Seems to be fixed for me (europe location)



#12 Roy

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Posted 12 April 2013 - 02:19

Hum, now not really sure. It is working at home now, but asked the net provider to unblock the port 7778.

 

Well there goes the tip, unblock port 7778, maybe it will solve the problem.



#13 Roy

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Posted 13 April 2013 - 11:57

Now working for sure. 3 days testing, 3 days no problem. Looks like the issue were really the port.

 

Well would be nice to add it to know problems to not lose future players.

 

A lot of providers on my state does block those ports by default (don't know why)

 

Solved xD




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