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Important Request Regarding Lag...


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#61 fs_babykelz

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Posted 10 January 2010 - 06:38

:shock: :shock: :shock: :shock: :shock:

Server Time:
06:36
10/Jan/2010
Server: 10.10.99.21

Pinging fallensword.com [72.29.91.217] with 32 bytes of data:

Reply from 72.29.91.217: bytes=32 time=1780ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1740ms TTL=55
Reply from 72.29.91.217: bytes=32 time=2271ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1633ms TTL=55

Ping statistics for 72.29.91.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1633ms, Maximum = 2271ms, Average = 1856ms

:shock: :shock: :shock: :shock: :shock: :shock:

location is toronto ontario

#62 evilbry

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Posted 10 January 2010 - 07:06

:shock: :shock: :shock: :shock: :shock:

Server Time:
06:36
10/Jan/2010
Server: 10.10.99.21

Pinging fallensword.com [72.29.91.217] with 32 bytes of data:

Reply from 72.29.91.217: bytes=32 time=1780ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1740ms TTL=55
Reply from 72.29.91.217: bytes=32 time=2271ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1633ms TTL=55

Ping statistics for 72.29.91.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1633ms, Maximum = 2271ms, Average = 1856ms

:shock: :shock: :shock: :shock: :shock: :shock:

location is toronto ontario

And this is an example where it's not HCS at fault people :)

#63 vtpitbull

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Posted 10 January 2010 - 13:52

Server 11
Server time 13:49

Lag spikes while hunting Tsucki

#64 fs_babykelz

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Posted 10 January 2010 - 15:35

:shock: :shock: :shock: :shock: :shock:

Server Time:
06:36
10/Jan/2010
Server: 10.10.99.21

Pinging fallensword.com [72.29.91.217] with 32 bytes of data:

Reply from 72.29.91.217: bytes=32 time=1780ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1740ms TTL=55
Reply from 72.29.91.217: bytes=32 time=2271ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1633ms TTL=55

Ping statistics for 72.29.91.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1633ms, Maximum = 2271ms, Average = 1856ms

:shock: :shock: :shock: :shock: :shock: :shock:

location is toronto ontario

And this is an example where it's not HCS at fault people :)

but, it was only fs and the forums that had the nasty ping time. i tried google and it was at something like 80m :(

#65 fs_robotussin

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Posted 10 January 2010 - 17:12

east coast USA
ping avg 37 ms
Server Time:
16:45-17:10+
10/Jan/2010
Server: 10.10.99.19
View Online Players


this lag coincided with the last 100 or so kills of tsuki and then continued with at least until fuyu was gone

#66 TORCH

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Posted 10 January 2010 - 17:15

I am having a bit of lag while the current titans are hunted!

U.S.A.
10.10.99.18
Pinging fallensword.com
Reply from 72.29.91.217: bytes=32 time=397ms TTL=50
Reply from 72.29.91.217: bytes=32 time=260ms TTL=50
Reply from 72.29.91.217: bytes=32 time=244ms TTL=50
Reply from 72.29.91.217: bytes=32 time=233ms TTL=50
Ping statistics for 72.29.91.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 233ms, Maximum = 397ms, Average = 283ms
Server Time:17:13
10/Jan/2010

#67 fs_tal6727

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Posted 10 January 2010 - 17:20

ummm, well I can't even give you that info. The Intro Page is lagging so much it won't let me see anything :x

#68 shokolo

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Posted 10 January 2010 - 17:49

Israel
Server: 10.10.99.12
ping= 54
Server Time:
17:48

#69 evilbry

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Posted 10 January 2010 - 18:14

:shock: :shock: :shock: :shock: :shock:

Server Time:
06:36
10/Jan/2010
Server: 10.10.99.21

Pinging fallensword.com [72.29.91.217] with 32 bytes of data:

Reply from 72.29.91.217: bytes=32 time=1780ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1740ms TTL=55
Reply from 72.29.91.217: bytes=32 time=2271ms TTL=55
Reply from 72.29.91.217: bytes=32 time=1633ms TTL=55

Ping statistics for 72.29.91.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1633ms, Maximum = 2271ms, Average = 1856ms

:shock: :shock: :shock: :shock: :shock: :shock:

location is toronto ontario

And this is an example where it's not HCS at fault people :)

but, it was only fs and the forums that had the nasty ping time. i tried google and it was at something like 80m :(

when you understand networking stuff you will understand why

#70 Khanate

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Posted 10 January 2010 - 18:20


And this is an example where it's not HCS at fault people :)

but, it was only fs and the forums that had the nasty ping time. i tried google and it was at something like 80m :(

when you understand networking stuff you will understand why


Care to explain? If his delay is only high towards FS then how is it a problem on his end?

How could we determine whether the problem is on HCS's end or ours?

#71 Removed22342

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Posted 10 January 2010 - 20:33

Around 20:25ST on server .22, from Sweden. Think the numbers are the same as when things are running smoothly but I could double check just to make sure.

--- fallensword.com ping statistics ---
23 packets transmitted, 23 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 137.664/144.801/167.709/6.549 ms

EDIT: running smoothly against .21 I get this

--- fallensword.com ping statistics ---
12 packets transmitted, 12 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 137.271/143.123/155.859/4.673 ms

#72 fs_oblivion05

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Posted 10 January 2010 - 21:48

1) Netherlands
2) 12ms
3) Server: 10.10.99.14
4) Server Time: 21:01

#73 fs_babykelz

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Posted 10 January 2010 - 21:57


when you understand networking stuff you will understand why


Care to explain? If her delay is only high towards FS then how is it a problem on her end?

How could we determine whether the problem is on HCS's end or ours?

fail.....

#74 Sinio

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Posted 11 January 2010 - 06:52

C:\Documents and Settings\SecurityXP>ping www.fallensword.com

Pinging fallensword.com [72.29.91.217] with 32 bytes of data:

Reply from 72.29.91.217: bytes=32 time=440ms TTL=50
Reply from 72.29.91.217: bytes=32 time=275ms TTL=50
Reply from 72.29.91.217: bytes=32 time=486ms TTL=50
Reply from 72.29.91.217: bytes=32 time=304ms TTL=50

Ping statistics for 72.29.91.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 275ms, Maximum = 486ms, Average = 376ms

beastboy2_zpsb4d2fdc4.png


#75 jinks

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Posted 12 January 2010 - 12:23

OK, so I just hunted.

Made a schoolboy error and started hunting midway through the Oggy, everything was ridiculously slow, without FS helper turned on it was still very slow.

10 minutes after the titan was killed off, everything sped up nicely, to a point hunting was quick and easy.

Unfortunately I didnt get a ping time during the titan...trying to use my stam before buffs ran out.

Server: 10.10.99.11

Ping after hunting:

Minimum = 161ms, Maximum = 169ms, Average = 163ms

#76 fs_zee

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Posted 12 January 2010 - 13:40

Thank you for the ping averages, it won't be necessary for you to provide them any further for the time being.

The reason we requested this information, was so that we could rule out network latency as a possible problem for the lag issues (or a side efffect/etc.). From all the results, it is very clear that it has nothing to do with it, and the issue lies within our infrastructure.

Please do feel free to update the thread if you notice any spikes etc, however you can omit the ping times and your location.

We are continuing working on finding a solution.

Thanks,

#77 Roan

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Posted 12 January 2010 - 16:15

Server Time:
16:14
12/Jan/2010
Server: 10.10.99.11

Experiencing some lag!
It's not awfull as it used to be but it takes 5-10 seconds to load a page

Firesinged_zpsd6b00c6e.png


#78 ajred20

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Posted 12 January 2010 - 20:08

i hope the cows ( or the community) does not think i am being mean, but i think the game is lagging more with the new servers that were put up

#79 YouNoSeeMe

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Posted 12 January 2010 - 22:05

im still lagging in the game and on the forum.

11ilrurjpg_zps06178485.png


#80 dragon1234

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Posted 12 January 2010 - 23:07

I have had big lag(s) while trying to log into the forum...

dragon1234 - Ranger - lv 45

NoExercise - Tank - lv 45

DragonStorage - Storage - lv 13



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