Jump to content

Photo

Have you been treated Unfairly by HCS Tell us all about it


  • This topic is locked This topic is locked
27 replies to this topic

#21 TORCH

TORCH

    New Member

  • Members
  • Pip
  • 34 posts
  • United States of America

Posted 04 February 2010 - 02:00

:) hoof is and has been my personal bovine hero! but just for future reference when there is an announced down time, you should try to clear your mail box, and possibly your auctions as well! I know this can sometimes be impossible. and in those cases I recommend taking a screen capture of your items AH/mailbox page! then you have proof that you had those items at the time the game went down:) also keep in mind that these poor cows have to sort through thousands of tickets from both the honest players,and every scammin punk in the game! and have to figure out who is who! so be just a little patient with them, and you will nearly always get satisfactory results! and on the other hand if you are impatient, or cross with them expect the same!

#22 vcompton

vcompton

    New Member

  • New Members
  • Pip
  • 41 posts

Posted 04 February 2010 - 02:36

Stick me and my wife both use different computers and ips. That may be why we dont have any issues. Also me and my wife are very differnt ppl and compete with each other so we dont really share. My guildmates will sell me potions cheaper than my wife lol. She wants top dollar. :?

Hades I feel ya I was ready to give up earlier today. Its clear that not everyone at hcs has the same view of things. Hoof hooked me up! I have no complaints. I have so many friends here I would miss not being able to talk to them.

I got to say once hoof got involed it was fixed in minutes.

#23 danny1977

danny1977

    Member

  • New Members
  • PipPip
  • 130 posts

Posted 04 February 2010 - 04:12

Maybe in Scotland they have no character but in the US these are words you do not throw around lightly.


Why bring nationality into it?

Your probably right about it not helping my case but the case is closed as far as HCS is concerned. I am from english and Irish decent. So poking fun at Scottland just seems to fit.


SO does that make you Engrish then :roll:

#24 fs_terraneus

fs_terraneus
  • Guests

Posted 04 February 2010 - 04:39

The game is running even on downtime, it's just not accessible to the customers (us). So buffs will run out, items will expire in the mailbox. This is an unfortunate thing and hcs probably wants to make sure u actually had those items. What they could do to solve this issue is maybe increase the mailbox expiry time to 72 hours and in exchange not accept any tickets saying u lost whatever coz the game was down few hours. I mean u have 72 hours to remove ur items from there. That's more then resonable.

#25 fs_stickisgod

fs_stickisgod
  • Guests

Posted 04 February 2010 - 06:31

Stick me and my wife both use different computers and ips. That may be why we dont have any issues. Also me and my wife are very differnt ppl and compete with each other so we dont really share. My guildmates will sell me potions cheaper than my wife lol. She wants top dollar. :?

Hades I feel ya I was ready to give up earlier today. Its clear that not everyone at hcs has the same view of things. Hoof hooked me up! I have no complaints. I have so many friends here I would miss not being able to talk to them.

I got to say once hoof got involed it was fixed in minutes.

That makes sense with different PCs/IPs. iirc you both can't use the same IP, but meh, I dont really care. Most of the time when people use the same IP it's totally harmless. :)

#26 FORN

FORN

    Veteran

  • Members
  • PipPipPip
  • 1,594 posts
  • United Kingdom

Posted 04 February 2010 - 10:01

Hi,
If you feel you have been treated unfairly, please go send a ticket to support :)

[LOCKED]

#27 Mistle

Mistle

    Veteran

  • New Members
  • PipPipPip
  • 936 posts

Posted 04 February 2010 - 10:17

[LOCKED]

Erm... ;)

#28 Sustortias

Sustortias

    Veteran

  • New Members
  • PipPipPip
  • 2,214 posts

Posted 04 February 2010 - 10:18

[LOCKED]

Erm... ;)


Lol, must be on a timer ;)

Ignition_Honda_410x200_zps03cc040c.png



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Font:
Arial | Calibri | Lucida Console | Verdana
 
Font Size:
9px | 10px | 11px | 12px | 10pt | 12pt
 
Color: