Jump to content

Photo

Database Failure


  • Please log in to reply
87 replies to this topic

#61 Mojawk

Mojawk

    Chief Operations Officer

  • Administrators
  • PipPipPip
  • 2,230 posts
  • Badge
  • United Kingdom

Posted 12 February 2010 - 10:54

I loss my FSP after database failure.Pls give my 25 FSP back.


"Transaction Confirmation
Please retain for your records

Thank you

Your transaction has been processed by RBS WorldPay, on behalf of Hunted Cow Studios Ltd.
Transaction details:

Transaction for the value of: USD 5.00
Description: 25 FallenSword Points for RUMB
From: Hunted Cow Studios Ltd
.....
Authorisation Date/Time: 10/Feb/2010 15:55:13
....."


There will be a news announcement when support is back online, if your submit a ticket and mark the subject as "payment issue" we will deal with that for you asap.

John Stewart
Chief Operations Officer


#62 BalianRW

BalianRW

    Veteran

  • New Members
  • PipPipPip
  • 755 posts

Posted 12 February 2010 - 15:24

Titan Spotted!
Posted: 3:00 12 Feb 2010
A 'Skaldir the Chill (Titan)' titan has been spotted in Vrandu (North)!

~ The Fallen Sword Team

You have got to be kidding HCS.... this lag is so bad, you cant reload a page but every 30seconds.. even the forum is lagging here.

Yeah, I know you didnt sleep at all the 24 hours and whatever, but this is insane. YOUR GAME IS UNPLAYABLE RIGHT NOW..


I have a new computer that pushes a A+ connection and 9GB of RAM.. No way you can say this is on the customers


Just once it would be nice to see a post from you that wasn't whining about the game being slow, or about this being broken, or that being broken. They've just had a MAJOR outtage and all we get from you is whine whine whine. Here, have some cheese with it, please ...


He is right though, with the super lag we were having 3 hours after the game came back up, HCS decided to release a titan, something that has been proven to increase lag. It was kind humorous, and we got a good laugh about it in the guild chat. :)


All those whiners, you didn't lose anything, we're back to the time when servers crashed (minus four hours). Your stamina didn't overflow because of the crash, if it did, it had overflowed for 4hours until crash came. Go spend your stamina now, spend it more wisely or do everything like you would have done, if the game didn't crash.


I'm sorry, but you are VERY wrong here. The game essentially skipped the 4 hours between the last backup and the crash, and thus anything that happened during that time, did not happen. However all of the "clocks" are still 100% correct. When each player logged on after the game come back up, they instantly gained roughly 30 hours of stamina gain and thus many people (especially those that would have been at max stamina on Wednesday evening) did overflow.

#63 fs_knc

fs_knc
  • Guests

Posted 12 February 2010 - 15:27

HCS doesn't choose when to release a titan. it's automated.

#64 fs_regnier7

fs_regnier7
  • Guests

Posted 12 February 2010 - 15:29

Hi all.
Dude to essential fixes for Fallen Sword, including the team working on speeding up the game overall their may be times when the game goes down or lags badly.
We apologise for any inconvenience this may cause.

~ The Fallen Sword Team



Fun game I like to play while it lags....

Spot the hoofism!

#65 BalianRW

BalianRW

    Veteran

  • New Members
  • PipPipPip
  • 755 posts

Posted 12 February 2010 - 15:35

HCS doesn't choose when to release a titan. it's automated.

Ah, well that does make since then. It was still kinda funny.

#66 fs_zee

fs_zee
  • Guests

Posted 12 February 2010 - 15:39

As I noted in another thread - this morning/afternoon lag was caused by us performing database clean ups. Furthermore, we are still working on eradicating the rest of the lag - we've been making changes every few hours since we brought the game back up.

Are you still seeing lag right now?

#67 SgtDrunkie

SgtDrunkie

    Veteran

  • New Members
  • PipPipPip
  • 1,398 posts

Posted 12 February 2010 - 15:44

Are you still seeing lag right now?


No but a little warning woulda been nice earlier ;) Thanks for working on the game :)

#68 fs_steveram5

fs_steveram5
  • Guests

Posted 12 February 2010 - 15:45

ok here for now Dan but how long will all this tweaking take?? :)

#69 Lahona

Lahona

    Veteran

  • Members
  • PipPipPip
  • 919 posts

Posted 12 February 2010 - 15:49

As I noted in another thread - this morning/afternoon lag was caused by us performing database clean ups. Furthermore, we are still working on eradicating the rest of the lag - we've been making changes every few hours since we brought the game back up.

Are you still seeing lag right now?



Seeing lag? Can't see a thing - nothing will load for me.

Managed to load all my usual FS tabs at 14:53 and haven't been able to load a page since.

I can load and reload HCS Facebook site so it isn't me. (No updates there btw)

Server Time: 14:53 12/Feb/2010 Server: 10.10.99.23

#70 fs_zee

fs_zee
  • Guests

Posted 12 February 2010 - 15:59

As I noted in another thread - this morning/afternoon lag was caused by us performing database clean ups. Furthermore, we are still working on eradicating the rest of the lag - we've been making changes every few hours since we brought the game back up.

Are you still seeing lag right now?



Seeing lag? Can't see a thing - nothing will load for me.

Managed to load all my usual FS tabs at 14:53 and haven't been able to load a page since.

I can load and reload HCS Facebook site so it isn't me. (No updates there btw)

Server Time: 14:53 12/Feb/2010 Server: 10.10.99.23


Clear your browser cache. I haven't been able to replicate any lag problems since an hour ago.

Thanks,

#71 Lahona

Lahona

    Veteran

  • Members
  • PipPipPip
  • 919 posts

Posted 12 February 2010 - 16:02

As I noted in another thread - this morning/afternoon lag was caused by us performing database clean ups. Furthermore, we are still working on eradicating the rest of the lag - we've been making changes every few hours since we brought the game back up.

Are you still seeing lag right now?



Seeing lag? Can't see a thing - nothing will load for me.

Managed to load all my usual FS tabs at 14:53 and haven't been able to load a page since.

I can load and reload HCS Facebook site so it isn't me. (No updates there btw)

Server Time: 14:53 12/Feb/2010 Server: 10.10.99.23


Clear your browser cache. I haven't been able to replicate any lag problems since an hour ago.

Thanks,


I am constantly clearing cache and even restarting my internet connection. Nothing is loading in FS.

My helper didn't load correctly either.

#72 Lahona

Lahona

    Veteran

  • Members
  • PipPipPip
  • 919 posts

Posted 12 February 2010 - 16:15

Complete computer restart and I seem to be back in FS now.

#73 juggeranut

juggeranut

    Member

  • Members
  • PipPip
  • 295 posts

Posted 12 February 2010 - 16:15

Try disabling GM and/or FSH and then try logging into FS.

#74 Sustortias

Sustortias

    Veteran

  • New Members
  • PipPipPip
  • 2,214 posts

Posted 12 February 2010 - 19:22

Seems another meltdown is happening.

Game was down again here in the uk again just now, only just came back on.

This is getting kinda familiar :|

Ignition_Honda_410x200_zps03cc040c.png


#75 YouNoSeeMe

YouNoSeeMe

    Veteran

  • Members
  • PipPipPip
  • 1,900 posts

Posted 12 February 2010 - 19:30

the game works then it quits(repeatedly).. its becoming a joke.

Edit for a typo...i don't need to be flamed by the typo police

Edit again for location and server. lol Michigan, usa server 16

11ilrurjpg_zps06178485.png


#76 fs_rdshepherd

fs_rdshepherd
  • Guests

Posted 12 February 2010 - 19:40

I'm experiencing the same symptom. It works fine for a few minutes and then it goes off in the weeds for 10 minutes.

EDIT: Location = US and server = 18

#77 Sakuliver

Sakuliver

    Member

  • Members
  • PipPip
  • 407 posts

Posted 12 February 2010 - 19:41

I can't load a page here either since 15 minutes, a couple minutes before that were fine, another break of 20 minutes was before that.

Can't see my server number but Germany is from where I log in.

Looks like I better not try to start a hunt tonight :(

#78 DragonLord

DragonLord

    Veteran

  • New Members
  • PipPipPip
  • 3,081 posts
  • Australia

Posted 12 February 2010 - 20:30

It's up n down like a brides nightie for me at the moment - fine / lag / fine / lag.

Server 10.10.99.15 and in the UK

#79 mickabooth

mickabooth

    Member

  • Members
  • PipPip
  • 472 posts
  • Badge
  • United Kingdom

Posted 12 February 2010 - 20:44

It's up n down like a brides nightie for me at the moment - fine / lag / fine / lag.

Server 10.10.99.15 and in the UK


i worked out why the game keeps stop and going all night !!!!!!
i seen hoffs desk on facebook the game stopes every time he has to run to the toilet and stops peddling on the old bike :lol: :) :P :lol:

#80 duktayp

duktayp

    Veteran

  • Members
  • PipPipPip
  • 4,323 posts

Posted 12 February 2010 - 20:49

i blame the recruiting box

BURN THE RECRUITING BOX!!!

Posted Image


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Font:
Arial | Calibri | Lucida Console | Verdana
 
Font Size:
9px | 10px | 11px | 12px | 10pt | 12pt
 
Color: