If your login cookie is still valid from before maintenance last night:
Step 1. Make ABSOLUTELY SURE you can access the email address linked to your profile. Check the preferences page on your profile.
Step 2. Log out.
Step 3. Click the "Forgot your password" link on the homepage.
Step 4. Access the email account you just confirmed. HCS will send a validation link to that email address. Use the link to reset your password. Note your password must be both alphanumeric and contain at least one symbol in order to work
Step 5. Log in.
If you are locked out of the game and cannot log in at all:
Step 1. Open an account on the General section of the support.huntedcow.com website. Not the FS section. http://support.hunte...p?group=general
Step 2. Explain your issue, give your in game name and if possible the details of an RBS world pay transaction from a time you have donated. (I realize not everyone can do this, but this is the fastest verification method available)
Step 3. If you have not donated or cannot provide one of those transaction receipts, follow the instructions support gives you.
Hope this helps.
If you need to reset your password to get back in, read this
Started by
fs_gravely
, Aug 31 2010 14:00
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